Breadcrumbs

AUT - WB Building Te Ara Poutama - Student Services

Contact Information

AUT - WB Building Te Ara Poutama - Student Services
63 Wellesley Street, Auckland
-36.853389,174.767316
Phone:
Fax: Not available
Email:
www.aut.ac.nz

Accessibility Report

Summary

Gold

AUT's WB building consists of Te Ara Poutama - Maori Development, Student Services, Health Counselling and Wellbeing and Disability Support Services. Student support services encompasses Maori, Pasifika, International and the Disability Resource Office supporting students with impairments. This is an older building, with lift and stair access to upper floors, signage is good throughout. Listening systems are installed in lecture theatres.

View the full accessibility report for AUT - WB Building Te Ara Poutama - Student Services.

Ratings by Access Group

The Be. Welcome Assessment rates the accessibility of the organisation in each of the following 5 access groups, as well as providing an overall rating:

Overall Rating
Gold 87%
Vision
Gold 86%
Hearing
Gold 88%
Mobility
Gold 88%
Parents
Gold 88%
Learning & Intellectual
Gold 89%

Vision

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a vision impairment.

  • Getting ready to go:

    • The website:

      • www.aut.ac.nz
      • The main AUT website includes information in text, video, photographs and images to convey messages. Tabbed information offers good colour contrast with white text on black background. A site map of website content is located on pages other than the Home page.
    • Brochures:

      • There are a range of brochures for each School and Course. Layout and design vary. Information about courses may also be provided as a poster.
      • A large print brochure is available upon request.
      • AUT run a number of marketing campaigns that are cover a range of accessible formats including: Face to face presentations to schools and community groups\; television\; website\; online\; billboards\; adshells in buses\; shopping malls\; cinema\; eDM marketing\; radio\; print in newspapers and magazines depending on the campaign.
  • Arriving and Getting In:

    • Bus Stop:

      • Large posters for timetables are provided.
      • Bus stops are located on Wellesley St East
      • The bus stop number is 1307
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Visitor parking at AUT's Wellesley St main entrance has 3 Mobility car parks available. Additional mobility car parks are provided in WT, WH, WO and Wilsons car park.
      • There is accessible car parking.
      • The accessible parking is easy to find and well sign posted.
      • There is no shelter over the accessible car parking.
    • Kerb Side:

      • Kerb sides have yellow ground markers to assist direction and changes in the environment at intersections. Kerb ramps have smooth transitions.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • Fixed ramps to the main entrance:

      • A ramp is provided along the accessible route linking the Sir Paul Reeves WG building and Hikuwai Plaza. The handrails are not continuous along the length of the ramp and blend in with the background environment. The ramp from Hikuwai Plaza to WB is steeper than 1:12 and the handrail is set quite high.
      • 2 ramps between WG, Quad and WB.
      • Ramps have a handrail.
    • The identified accessible route to the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover.
      • The accessible route to the site has a minimum width of 1200mm.
      • There are ground tactile indicators installed to help navigate to the main entrance.
      • The accessible route has fixed obstructions that could impede travel.
    • The main entrance into the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover. The accessible route and entrance into the site is identifiable from the street boundary or accessible car park.
    • Main entrance signage:

      • The signage is excellent, advising which services are available within WB and indicate main entrances.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to WB from WC is an automatic door with excellent markings informing access students of the accessibility features including listening systems installed in lecture rooms.
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • The Disability Resource Office manages and oversees students with access needs to fully participate in their chosen courses. School Managers and Lecturers appear friendly, helpful and approachable. This is an environment where Health and Safety is taken seriously where evacuation procedures are practiced every semester. All provisions are made to ensure facilities and information relevant to students is accessible and learning is supported every step of the way.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are interpreters available on site.
      • New Zealand Sign Language interpreters and free international language interpreters through the ADHB for medical purposes.
      • There is information available on DVDs.
      • There is large print information available.
    • The identified accessible route within the site:

      • Accessible route within the site including entrances, doorways and corridors are accessible and useable by all access students and staff. Floors are linoleum and surface is reflective in some areas.
      • The accessible route within the site has a minimum width of 1200mm.
      • Any permanently fixed objects are detectable by a person using a cane.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is excellent throughout WB, advising all access students, staff and visitors of where services and accessible facilities are located. These are visible, located near entrances and lifts and include symbols, English, Maori.
    • Sensory options:

      • Listening systems are fitted in some lecture theatres. There are signs to show this. Lighting is good throughout WB.
    • Surfaces:

      • Flooring in WB is linoleum which may be slippery and reflective under certain conditions.
      • The floor surface covering is plain and clear.
      • Tactile indicators are not installed on the accessible route
    • Lifts:

      • Lift dimensions are 1490mm x 1400mm.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • Stairs will be accessible for most. Handrails are provided on both sides of the stair but have minimal interruptions at various points. Handrails level out at the ends. Stair risers are 170mm x 310mm depth.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • An accessible counter is located in Te Ara Poutama on level 3. Height of counter is 770mm with knee space underneath for access students using wheelchairs to approach. Student Services on level 1 has several friendly options for student engagement.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
    • Accessible Toilets:

      • Accessible toilet facilities are located on levels 1, 3 and 4. There is good signage to advise location.
      • Accessible toilets are located on levels 1, 3 and 4.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • Lecture theatres are accessible with directional signage for students using wheelchairs to access independently. Sufficient space is provided on the lower floor for people using wheelchairs. Presentation areas are accessible with lecterns to suit presenters of different heights. Technology is state of the art with horizontal and vertical screen options.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • Most seating throughout WB does not include armrests, a policy of AUT. An ATM is located at the WB entrance nearest to Hikuwai Plaza. AUT is a smoke-free environment. Support dogs are welcome onsite with rest areas available surrounding the WB building.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
      • There is an ATM located on the accessible route.
  • Getting out safely:

      • An Emergency Procedures booklet is provided in each room of WB and throughout each room in buildings used by AUT. This is an easy to follow format. Evacuation procedures are practiced on a regular basis by staff and students for every building of AUT.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Hearing

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors who are Deaf or have a hearing impairment.

  • Getting ready to go:

    • The website:

      • www.aut.ac.nz
      • The main AUT website includes information in text, video, photographs and images to convey messages. Tabbed information offers good colour contrast with white text on black background. A site map of website content is located on pages other than the Home page.
    • Brochures:

      • There are a range of brochures for each School and Course. Layout and design vary. Information about courses may also be provided as a poster.
      • AUT run a number of marketing campaigns that are cover a range of accessible formats including: Face to face presentations to schools and community groups\; television\; website\; online\; billboards\; adshells in buses\; shopping malls\; cinema\; eDM marketing\; radio\; print in newspapers and magazines depending on the campaign.
  • Arriving and Getting In:

    • Bus Stop:

      • Large posters for timetables are provided.
      • Bus stops are located on Wellesley St East
      • The bus stop number is 1307
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Visitor parking at AUT's Wellesley St main entrance has 3 Mobility car parks available. Additional mobility car parks are provided in WT, WH, WO and Wilsons car park.
    • Kerb Side:

      • Kerb sides have yellow ground markers to assist direction and changes in the environment at intersections. Kerb ramps have smooth transitions.
    • Fixed ramps to the main entrance:

      • A ramp is provided along the accessible route linking the Sir Paul Reeves WG building and Hikuwai Plaza. The handrails are not continuous along the length of the ramp and blend in with the background environment. The ramp from Hikuwai Plaza to WB is steeper than 1:12 and the handrail is set quite high.
      • Ramps have a handrail.
    • The identified accessible route to the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover.
    • The main entrance into the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover. The accessible route and entrance into the site is identifiable from the street boundary or accessible car park.
    • Main entrance signage:

      • The signage is excellent, advising which services are available within WB and indicate main entrances.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to WB from WC is an automatic door with excellent markings informing access students of the accessibility features including listening systems installed in lecture rooms.
  • Getting around within the site:

    • Customer Service:

      • The Disability Resource Office manages and oversees students with access needs to fully participate in their chosen courses. School Managers and Lecturers appear friendly, helpful and approachable. This is an environment where Health and Safety is taken seriously where evacuation procedures are practiced every semester. All provisions are made to ensure facilities and information relevant to students is accessible and learning is supported every step of the way.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are interpreters available on site.
      • New Zealand Sign Language interpreters and free international language interpreters through the ADHB for medical purposes.
      • There is information available on DVDs.
      • Information can be sent out via email.
    • The identified accessible route within the site:

      • Accessible route within the site including entrances, doorways and corridors are accessible and useable by all access students and staff. Floors are linoleum and surface is reflective in some areas.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is excellent throughout WB, advising all access students, staff and visitors of where services and accessible facilities are located. These are visible, located near entrances and lifts and include symbols, English, Maori.
    • Sensory options:

      • Listening systems are fitted in some lecture theatres. There are signs to show this. Lighting is good throughout WB.
      • A listening system exists.
      • There is a hearing loop available.
    • Surfaces:

      • Flooring in WB is linoleum which may be slippery and reflective under certain conditions.
    • Lifts:

      • Lift dimensions are 1490mm x 1400mm.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • Stairs will be accessible for most. Handrails are provided on both sides of the stair but have minimal interruptions at various points. Handrails level out at the ends. Stair risers are 170mm x 310mm depth.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • An accessible counter is located in Te Ara Poutama on level 3. Height of counter is 770mm with knee space underneath for access students using wheelchairs to approach. Student Services on level 1 has several friendly options for student engagement.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
    • Accessible Toilets:

      • Accessible toilet facilities are located on levels 1, 3 and 4. There is good signage to advise location.
      • Accessible toilets are located on levels 1, 3 and 4.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • Lecture theatres are accessible with directional signage for students using wheelchairs to access independently. Sufficient space is provided on the lower floor for people using wheelchairs. Presentation areas are accessible with lecterns to suit presenters of different heights. Technology is state of the art with horizontal and vertical screen options.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There are drinking fountains available.
      • There is direct access to an accessible toilet.
      • There are assistive listening systems provided.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • Most seating throughout WB does not include armrests, a policy of AUT. An ATM is located at the WB entrance nearest to Hikuwai Plaza. AUT is a smoke-free environment. Support dogs are welcome onsite with rest areas available surrounding the WB building.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
      • There is an ATM located on the accessible route.
  • Getting out safely:

      • An Emergency Procedures booklet is provided in each room of WB and throughout each room in buildings used by AUT. This is an easy to follow format. Evacuation procedures are practiced on a regular basis by staff and students for every building of AUT.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Mobility

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a mobility impairment.

  • Getting ready to go:

    • The website:

      • www.aut.ac.nz
      • The main AUT website includes information in text, video, photographs and images to convey messages. Tabbed information offers good colour contrast with white text on black background. A site map of website content is located on pages other than the Home page.
    • Brochures:

      • There are a range of brochures for each School and Course. Layout and design vary. Information about courses may also be provided as a poster.
      • AUT run a number of marketing campaigns that are cover a range of accessible formats including: Face to face presentations to schools and community groups\; television\; website\; online\; billboards\; adshells in buses\; shopping malls\; cinema\; eDM marketing\; radio\; print in newspapers and magazines depending on the campaign.
  • Arriving and Getting In:

    • Bus Stop:

      • Large posters for timetables are provided.
      • Bus stops are located on Wellesley St East
      • The bus stop number is 1307
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Visitor parking at AUT's Wellesley St main entrance has 3 Mobility car parks available. Additional mobility car parks are provided in WT, WH, WO and Wilsons car park.
      • There is accessible car parking.
      • The accessible parking is easy to find and well sign posted.
      • There is no shelter over the accessible car parking.
    • Kerb Side:

      • Kerb sides have yellow ground markers to assist direction and changes in the environment at intersections. Kerb ramps have smooth transitions.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • Fixed ramps to the main entrance:

      • A ramp is provided along the accessible route linking the Sir Paul Reeves WG building and Hikuwai Plaza. The handrails are not continuous along the length of the ramp and blend in with the background environment. The ramp from Hikuwai Plaza to WB is steeper than 1:12 and the handrail is set quite high.
      • 2 ramps between WG, Quad and WB.
      • Ramps have a handrail.
    • The identified accessible route to the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover.
      • The accessible route to the site has a minimum width of 1200mm.
      • The accessible route has fixed obstructions that could impede travel.
    • The main entrance into the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover. The accessible route and entrance into the site is identifiable from the street boundary or accessible car park.
    • Main entrance signage:

      • The signage is excellent, advising which services are available within WB and indicate main entrances.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to WB from WC is an automatic door with excellent markings informing access students of the accessibility features including listening systems installed in lecture rooms.
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • There is a 300mm side panel on hinged doors.
  • Getting around within the site:

    • Customer Service:

      • The Disability Resource Office manages and oversees students with access needs to fully participate in their chosen courses. School Managers and Lecturers appear friendly, helpful and approachable. This is an environment where Health and Safety is taken seriously where evacuation procedures are practiced every semester. All provisions are made to ensure facilities and information relevant to students is accessible and learning is supported every step of the way.
      • There are staff available to help with any access enquiries.
      • There are wheelchairs available.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are interpreters available on site.
      • New Zealand Sign Language interpreters and free international language interpreters through the ADHB for medical purposes.
    • The identified accessible route within the site:

      • Accessible route within the site including entrances, doorways and corridors are accessible and useable by all access students and staff. Floors are linoleum and surface is reflective in some areas.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is excellent throughout WB, advising all access students, staff and visitors of where services and accessible facilities are located. These are visible, located near entrances and lifts and include symbols, English, Maori.
    • Sensory options:

      • Listening systems are fitted in some lecture theatres. There are signs to show this. Lighting is good throughout WB.
    • Surfaces:

      • Flooring in WB is linoleum which may be slippery and reflective under certain conditions.
      • Easy movement around the site due to short cut carpet pile.
    • Lifts:

      • Lift dimensions are 1490mm x 1400mm.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • Stairs will be accessible for most. Handrails are provided on both sides of the stair but have minimal interruptions at various points. Handrails level out at the ends. Stair risers are 170mm x 310mm depth.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • An accessible counter is located in Te Ara Poutama on level 3. Height of counter is 770mm with knee space underneath for access students using wheelchairs to approach. Student Services on level 1 has several friendly options for student engagement.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one access space at the service or reception counter.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
    • Accessible Toilets:

      • Accessible toilet facilities are located on levels 1, 3 and 4. There is good signage to advise location.
      • Accessible toilets are located on levels 1, 3 and 4.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
      • The washbasin is reachable from the toilet seat.
    • Places of assembly, entertainment and recreation:

      • Lecture theatres are accessible with directional signage for students using wheelchairs to access independently. Sufficient space is provided on the lower floor for people using wheelchairs. Presentation areas are accessible with lecterns to suit presenters of different heights. Technology is state of the art with horizontal and vertical screen options.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • Most seating throughout WB does not include armrests, a policy of AUT. An ATM is located at the WB entrance nearest to Hikuwai Plaza. AUT is a smoke-free environment. Support dogs are welcome onsite with rest areas available surrounding the WB building.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
      • There is an ATM located on the accessible route.
  • Getting out safely:

      • An Emergency Procedures booklet is provided in each room of WB and throughout each room in buildings used by AUT. This is an easy to follow format. Evacuation procedures are practiced on a regular basis by staff and students for every building of AUT.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Parents

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with young children.

  • Getting ready to go:

    • The website:

      • www.aut.ac.nz
      • The main AUT website includes information in text, video, photographs and images to convey messages. Tabbed information offers good colour contrast with white text on black background. A site map of website content is located on pages other than the Home page.
    • Brochures:

      • There are a range of brochures for each School and Course. Layout and design vary. Information about courses may also be provided as a poster.
      • AUT run a number of marketing campaigns that are cover a range of accessible formats including: Face to face presentations to schools and community groups\; television\; website\; online\; billboards\; adshells in buses\; shopping malls\; cinema\; eDM marketing\; radio\; print in newspapers and magazines depending on the campaign.
  • Arriving and Getting In:

    • Bus Stop:

      • Large posters for timetables are provided.
      • Bus stops are located on Wellesley St East
      • The bus stop number is 1307
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Visitor parking at AUT's Wellesley St main entrance has 3 Mobility car parks available. Additional mobility car parks are provided in WT, WH, WO and Wilsons car park.
    • Kerb Side:

      • Kerb sides have yellow ground markers to assist direction and changes in the environment at intersections. Kerb ramps have smooth transitions.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • Fixed ramps to the main entrance:

      • A ramp is provided along the accessible route linking the Sir Paul Reeves WG building and Hikuwai Plaza. The handrails are not continuous along the length of the ramp and blend in with the background environment. The ramp from Hikuwai Plaza to WB is steeper than 1:12 and the handrail is set quite high.
      • 2 ramps between WG, Quad and WB.
      • Ramps have a handrail.
    • The identified accessible route to the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover.
      • The accessible route has fixed obstructions that could impede travel.
    • The main entrance into the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover. The accessible route and entrance into the site is identifiable from the street boundary or accessible car park.
    • Main entrance signage:

      • The signage is excellent, advising which services are available within WB and indicate main entrances.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to WB from WC is an automatic door with excellent markings informing access students of the accessibility features including listening systems installed in lecture rooms.
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • There is a 300mm side panel on hinged doors.
  • Getting around within the site:

    • Customer Service:

      • The Disability Resource Office manages and oversees students with access needs to fully participate in their chosen courses. School Managers and Lecturers appear friendly, helpful and approachable. This is an environment where Health and Safety is taken seriously where evacuation procedures are practiced every semester. All provisions are made to ensure facilities and information relevant to students is accessible and learning is supported every step of the way.
      • There are staff available to help with any access enquiries.
      • There are wheelchairs available.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are interpreters available on site.
      • New Zealand Sign Language interpreters and free international language interpreters through the ADHB for medical purposes.
    • The identified accessible route within the site:

      • Accessible route within the site including entrances, doorways and corridors are accessible and useable by all access students and staff. Floors are linoleum and surface is reflective in some areas.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is excellent throughout WB, advising all access students, staff and visitors of where services and accessible facilities are located. These are visible, located near entrances and lifts and include symbols, English, Maori.
    • Sensory options:

      • Listening systems are fitted in some lecture theatres. There are signs to show this. Lighting is good throughout WB.
    • Surfaces:

      • Flooring in WB is linoleum which may be slippery and reflective under certain conditions.
      • Easy movement around the site due to short cut carpet pile.
    • Lifts:

      • Lift dimensions are 1490mm x 1400mm.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • Stairs will be accessible for most. Handrails are provided on both sides of the stair but have minimal interruptions at various points. Handrails level out at the ends. Stair risers are 170mm x 310mm depth.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • An accessible counter is located in Te Ara Poutama on level 3. Height of counter is 770mm with knee space underneath for access students using wheelchairs to approach. Student Services on level 1 has several friendly options for student engagement.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one access space at the service or reception counter.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
    • Accessible Toilets:

      • Accessible toilet facilities are located on levels 1, 3 and 4. There is good signage to advise location.
      • Accessible toilets are located on levels 1, 3 and 4.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • Lecture theatres are accessible with directional signage for students using wheelchairs to access independently. Sufficient space is provided on the lower floor for people using wheelchairs. Presentation areas are accessible with lecterns to suit presenters of different heights. Technology is state of the art with horizontal and vertical screen options.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • Most seating throughout WB does not include armrests, a policy of AUT. An ATM is located at the WB entrance nearest to Hikuwai Plaza. AUT is a smoke-free environment. Support dogs are welcome onsite with rest areas available surrounding the WB building.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
      • There is an ATM located on the accessible route.
  • Getting out safely:

      • An Emergency Procedures booklet is provided in each room of WB and throughout each room in buildings used by AUT. This is an easy to follow format. Evacuation procedures are practiced on a regular basis by staff and students for every building of AUT.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Learning & Intellectual

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a learning or intellectual impairment.

  • Getting ready to go:

    • The website:

      • www.aut.ac.nz
      • The main AUT website includes information in text, video, photographs and images to convey messages. Tabbed information offers good colour contrast with white text on black background. A site map of website content is located on pages other than the Home page.
    • Brochures:

      • There are a range of brochures for each School and Course. Layout and design vary. Information about courses may also be provided as a poster.
      • A large print brochure is available upon request.
      • AUT run a number of marketing campaigns that are cover a range of accessible formats including: Face to face presentations to schools and community groups\; television\; website\; online\; billboards\; adshells in buses\; shopping malls\; cinema\; eDM marketing\; radio\; print in newspapers and magazines depending on the campaign.
  • Arriving and Getting In:

    • Bus Stop:

      • Large posters for timetables are provided.
      • Bus stops are located on Wellesley St East
      • The bus stop number is 1307
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Visitor parking at AUT's Wellesley St main entrance has 3 Mobility car parks available. Additional mobility car parks are provided in WT, WH, WO and Wilsons car park.
    • Kerb Side:

      • Kerb sides have yellow ground markers to assist direction and changes in the environment at intersections. Kerb ramps have smooth transitions.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • Fixed ramps to the main entrance:

      • A ramp is provided along the accessible route linking the Sir Paul Reeves WG building and Hikuwai Plaza. The handrails are not continuous along the length of the ramp and blend in with the background environment. The ramp from Hikuwai Plaza to WB is steeper than 1:12 and the handrail is set quite high.
      • 2 ramps between WG, Quad and WB.
      • Ramps have a handrail.
    • The identified accessible route to the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • The route to WB from Hikiwai Plaza makes good use of space, is flat, stable and accessible for access visitors, students or staff. Access from other buildings can be made mostly under cover. The accessible route and entrance into the site is identifiable from the street boundary or accessible car park.
    • Main entrance signage:

      • The signage is excellent, advising which services are available within WB and indicate main entrances.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to WB from WC is an automatic door with excellent markings informing access students of the accessibility features including listening systems installed in lecture rooms.
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • The Disability Resource Office manages and oversees students with access needs to fully participate in their chosen courses. School Managers and Lecturers appear friendly, helpful and approachable. This is an environment where Health and Safety is taken seriously where evacuation procedures are practiced every semester. All provisions are made to ensure facilities and information relevant to students is accessible and learning is supported every step of the way.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are interpreters available on site.
      • New Zealand Sign Language interpreters and free international language interpreters through the ADHB for medical purposes.
      • There is information available on DVDs.
      • There is large print information available.
    • The identified accessible route within the site:

      • Accessible route within the site including entrances, doorways and corridors are accessible and useable by all access students and staff. Floors are linoleum and surface is reflective in some areas.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is excellent throughout WB, advising all access students, staff and visitors of where services and accessible facilities are located. These are visible, located near entrances and lifts and include symbols, English, Maori.
    • Sensory options:

      • Listening systems are fitted in some lecture theatres. There are signs to show this. Lighting is good throughout WB.
    • Surfaces:

      • Flooring in WB is linoleum which may be slippery and reflective under certain conditions.
      • The floor surface covering is plain and clear.
    • Lifts:

      • Lift dimensions are 1490mm x 1400mm.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • Stairs will be accessible for most. Handrails are provided on both sides of the stair but have minimal interruptions at various points. Handrails level out at the ends. Stair risers are 170mm x 310mm depth.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • An accessible counter is located in Te Ara Poutama on level 3. Height of counter is 770mm with knee space underneath for access students using wheelchairs to approach. Student Services on level 1 has several friendly options for student engagement.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
    • Accessible Toilets:

      • Accessible toilet facilities are located on levels 1, 3 and 4. There is good signage to advise location.
      • Accessible toilets are located on levels 1, 3 and 4.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • Lecture theatres are accessible with directional signage for students using wheelchairs to access independently. Sufficient space is provided on the lower floor for people using wheelchairs. Presentation areas are accessible with lecterns to suit presenters of different heights. Technology is state of the art with horizontal and vertical screen options.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • Most seating throughout WB does not include armrests, a policy of AUT. An ATM is located at the WB entrance nearest to Hikuwai Plaza. AUT is a smoke-free environment. Support dogs are welcome onsite with rest areas available surrounding the WB building.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
      • There is an ATM located on the accessible route.
  • Getting out safely:

      • An Emergency Procedures booklet is provided in each room of WB and throughout each room in buildings used by AUT. This is an easy to follow format. Evacuation procedures are practiced on a regular basis by staff and students for every building of AUT.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.