Breadcrumbs

Cogo Consulting

Contact Information

Cogo Consulting
58 Surrey Crescent, Grey Lynn, Auckland 1021
-36.863224,174.734355
Phone:
Fax: Not available
www.cogo.co.nz

Accessibility Report

Summary

Bronze

Cogo Consulting helps organisations fill information gaps and make good decisions. They are situated within the Be. Accessible office space at 58 Surrey Crescent, Grey Lynn, Auckland. Located on the ground floor from the Surrey Crescent road entrance (described as level 3), Cogo is part of an open plan office layout with level access throughout. Their core business works with organisations to better understand gaps and identify opportunities to better meet the needs of their diverse client populations. Therefore, the team at Cogo have an appreciation and understanding of the access needs experienced by individuals and groups and how this can impact everyone at some point in their lives whether through ethnicity, parenting, getting older, through impairment, health condition or injury.

View the full accessibility report for Cogo Consulting.

Ratings by Access Group

The Be. Welcome Assessment rates the accessibility of the organisation in each of the following 5 access groups, as well as providing an overall rating:

Overall Rating
Bronze 61%
Vision
Bronze 64%
Hearing
Bronze 59%
Mobility
Bronze 64%
Parents
Bronze 66%
Learning & Intellectual
Bronze 63%

Vision

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a vision impairment.

  • Getting ready to go:

    • The website:

      • http://www.cogo.co.nz
      • Website: Cogo Consulting's website has a simple layout and information about what they do, who they are and how to contact them is easy to find. The website has good colour contrast with black text on a white background.
      • Cogo Consulting rely on word of mouth referral and social media for promoting their core research business with public and private sector organisations. Their logo is displayed on the office door on the left hand side once inside the foyer.
  • Arriving and Getting In:

    • Bus Stop:

      • While there are some bus stops near Cogo Consulting, most are not currently in use. The closest used bus stop west of Cogo is located at 486 Richmond Road (Bus stop 8092) and is used by the 020 (Westmere) route. A similar distance away to the east of Cogo is bus stop 8118, at 566 Great North Road. Several bus routes use this stop, including: - 049 Henderson - 080 and 090 Westgate - 087 Ranui - 115 Glendene - 135 Swanson - 153 and 154 Glen Eden - 195 Green Bay.
      • Bus Stop 8114 - located at 566 Great North Road, 8092 - located at 486 Richmond Road.
      • The bus routes that uses bus stop 8114 are 049, 080, 087, 090, 115, 135, 153, 154, and 195. Bus route 020 uses bus stop 8092
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Cogo Consulting is situated down a private lane in the same building and office space as Be.Accessible. Cogo's clients have the option of parking in Be.Accessible's carparks which are located to the left of the T intersection in front of a roller door on the far left of the building. A mobility parking space is located directly outside the main entrance to the building named "58" Surrey Cres. Two covered mobility parking spaces are located opposite Be.'s allocated parking spaces. These have a height restriction of approximately 2 metres.
      • There is accessible car parking.
      • There is shelter over the accessible car parking.
    • Drop off/pick up zone:

      • An informal drop off zone is situated at the 'T' section of the private lane. While this is not a formal drop off zone, the speed of the lane is low and can almost be considered a shared space. This location has direct entry to the building with a flat surface (no kerb ramps).
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
    • Kerb Side:

      • Footpaths are located on each side of the private lane, from Surrey Crescent to the 'T' section of the lane. Flush kerb ramps are located at the transition area from the footpath to the vehicle lane opposite the main entrance.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • Footpaths are available on each side of the private lane from Surrey Crescent to the 'T' section outside Cogo's office. Both footpaths have a small section (less than 3 metres) where the grade is over 1 in 12 (8.3%). If this is too steep to use, the main access road should be used. Vehicle speeds are very low, but care should be taken when using the main access road. There is also a recessed parking bay on the right-hand side of the private lane, located near the 'T' section. This narrows the footpath down to 1 metre. Alternative access is available from Great North Road, at the rear of the building. This route, however, is not accessible, with a steep grade from Great North Road to the building (greater than 1 in 12) and a lip entrance at the door.
      • The accessible route to the site has a minimum width of 1200mm.
      • There are ground tactile indicators installed to help navigate to the main entrance.
    • The main entrance into the site:

      • The main entrance is found in the middle of the building with "58" signage at the automatic opening glass doors from Surrey Crescent. The approach is level from the accessible mobility parking space directly out front of the main entrance and also from the lane itself. The main entrance of the building is Level 3. Level 1 has alternative access from Great North Road but does not have an accessible route.
    • Main entrance signage:

      • The number of the building (58) is directly above the main entrance. Signage of where each business is located is positioned on the office door inside the foyer (on the left from the entrance) and also near the lift on Level 3 (ground level).
    • Main entrance doorways (this includes gates and turnstiles)

      • The doorway to the building at 58 Surrey Cres is automatic glass sliding doors. It is located directly below the number 58 on the building. An automatic wooden swing door provides access to Cogo Consulting and Be.Accessible offices located to the left of the foyer on level 3 (ground level from Surrey Crescent).
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • Staff at Cogo are aware and responsive to the diverse access needs clients may experience and understand the importance of accessibility (whether that's the physical environment, information, communication or attitudes). They have an openness to continuing this learning and incorporating new knowledge into their core activities.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • The identified accessible route within the site:

      • Cogo is located in the back corner section of Be. Accessible's office area. Access to Cogo Consulting is passed a lounge area on the left as you enter and a kitchenette on the right. There is direct access to the meeting room in the centre of the office. Cogo is located on the far side of the Be. office area (back left hand corner opposite the entrance automatic opening swing door).
      • The width of the accessible route within the site is less than 1200mm.
      • Any permanently fixed objects are detectable by a person using a cane.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • A threshold ramp at the entrance door and a ramp to the main meeting room in the centre of the office.
    • Signage within the site:

      • Signage is limited throughout the site with the exception of signs displayed on the entrance door informing visitors they have reached Cogo and Be. Accessible office space. These are visible once inside the foyer entrance on the ground floor from Surrey Crescent.
    • Sensory options:

      • The Cogo Consulting office has very good natural lighting due to large windows. Artificial lighting complements the natural lighting to provide an even balance of lighting.
    • Surfaces:

      • The floor surface of the Cogo Consulting office is concrete. This is even, and easy for wheelchairs or visitors with limited mobility to move around the office. While most walls are constructed with multi-coloured timber planks, these are not obtrusive in any way.
      • The floor surface covering is plain and clear.
      • Tactile indicators are not installed on the accessible route
      • The lifts have recently been upgraded and provide the required space for acceptable usage.
      • Stairs are provided beside the lifts. The accessible route at the main entrance encourages all access customers to use the lifts.
    • Accessible Reception/ Counter / Ticket Sales

      • There is no official reception area, however Be. Accessible staff will acknowledge and direct visitors to Cogo Consulting on arrival. A gathering and waiting area similar to a lounge is located to the left of the entrance. This has seating available with armrests and back support.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • An accessible toilet is located on the same floor as the Cogo office.
      • An accessible toilet is located on the 3rd floor of the building (ground floor from Surrey Crescent) near the lift.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • A separate meeting room is available in the centre of the office space. It has doors and a ramped access and level access. This area has an open ceiling which means conversations may be heard by others in the office area. The entire combined Be. Accessible and Cogo office space can be used for large functions or gatherings. A lounge area is located to the left of the entrance. This has seating available with armrests and back support.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A meeting room is provided in the centre of the office, with the option of closing the two doors for smaller gatherings, however voices may be heard in the broader office area. A gathering and waiting area is located to the left of the entrance. This has seating available with armrests and back support.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff from both organisations work together to ensure the health and safety of all who visit or work onsite.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Hearing

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors who are Deaf or have a hearing impairment.

  • Getting ready to go:

    • The website:

      • http://www.cogo.co.nz
      • Website: Cogo Consulting's website has a simple layout and information about what they do, who they are and how to contact them is easy to find. The website has good colour contrast with black text on a white background.
      • Cogo Consulting rely on word of mouth referral and social media for promoting their core research business with public and private sector organisations. Their logo is displayed on the office door on the left hand side once inside the foyer.
  • Arriving and Getting In:

    • Bus Stop:

      • While there are some bus stops near Cogo Consulting, most are not currently in use. The closest used bus stop west of Cogo is located at 486 Richmond Road (Bus stop 8092) and is used by the 020 (Westmere) route. A similar distance away to the east of Cogo is bus stop 8118, at 566 Great North Road. Several bus routes use this stop, including: - 049 Henderson - 080 and 090 Westgate - 087 Ranui - 115 Glendene - 135 Swanson - 153 and 154 Glen Eden - 195 Green Bay.
      • Bus Stop 8114 - located at 566 Great North Road, 8092 - located at 486 Richmond Road.
      • The bus routes that uses bus stop 8114 are 049, 080, 087, 090, 115, 135, 153, 154, and 195. Bus route 020 uses bus stop 8092
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Cogo Consulting is situated down a private lane in the same building and office space as Be.Accessible. Cogo's clients have the option of parking in Be.Accessible's carparks which are located to the left of the T intersection in front of a roller door on the far left of the building. A mobility parking space is located directly outside the main entrance to the building named "58" Surrey Cres. Two covered mobility parking spaces are located opposite Be.'s allocated parking spaces. These have a height restriction of approximately 2 metres.
    • Drop off/pick up zone:

      • An informal drop off zone is situated at the 'T' section of the private lane. While this is not a formal drop off zone, the speed of the lane is low and can almost be considered a shared space. This location has direct entry to the building with a flat surface (no kerb ramps).
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
    • Kerb Side:

      • Footpaths are located on each side of the private lane, from Surrey Crescent to the 'T' section of the lane. Flush kerb ramps are located at the transition area from the footpath to the vehicle lane opposite the main entrance.
    • The identified accessible route to the site:

      • Footpaths are available on each side of the private lane from Surrey Crescent to the 'T' section outside Cogo's office. Both footpaths have a small section (less than 3 metres) where the grade is over 1 in 12 (8.3%). If this is too steep to use, the main access road should be used. Vehicle speeds are very low, but care should be taken when using the main access road. There is also a recessed parking bay on the right-hand side of the private lane, located near the 'T' section. This narrows the footpath down to 1 metre. Alternative access is available from Great North Road, at the rear of the building. This route, however, is not accessible, with a steep grade from Great North Road to the building (greater than 1 in 12) and a lip entrance at the door.
    • The main entrance into the site:

      • The main entrance is found in the middle of the building with "58" signage at the automatic opening glass doors from Surrey Crescent. The approach is level from the accessible mobility parking space directly out front of the main entrance and also from the lane itself. The main entrance of the building is Level 3. Level 1 has alternative access from Great North Road but does not have an accessible route.
    • Main entrance signage:

      • The number of the building (58) is directly above the main entrance. Signage of where each business is located is positioned on the office door inside the foyer (on the left from the entrance) and also near the lift on Level 3 (ground level).
    • Main entrance doorways (this includes gates and turnstiles)

      • The doorway to the building at 58 Surrey Cres is automatic glass sliding doors. It is located directly below the number 58 on the building. An automatic wooden swing door provides access to Cogo Consulting and Be.Accessible offices located to the left of the foyer on level 3 (ground level from Surrey Crescent).
  • Getting around within the site:

    • Customer Service:

      • Staff at Cogo are aware and responsive to the diverse access needs clients may experience and understand the importance of accessibility (whether that's the physical environment, information, communication or attitudes). They have an openness to continuing this learning and incorporating new knowledge into their core activities.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • Information can be sent out via email.
    • The identified accessible route within the site:

      • Cogo is located in the back corner section of Be. Accessible's office area. Access to Cogo Consulting is passed a lounge area on the left as you enter and a kitchenette on the right. There is direct access to the meeting room in the centre of the office. Cogo is located on the far side of the Be. office area (back left hand corner opposite the entrance automatic opening swing door).
      • The width of the accessible route within the site is less than 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is limited throughout the site with the exception of signs displayed on the entrance door informing visitors they have reached Cogo and Be. Accessible office space. These are visible once inside the foyer entrance on the ground floor from Surrey Crescent.
    • Sensory options:

      • The Cogo Consulting office has very good natural lighting due to large windows. Artificial lighting complements the natural lighting to provide an even balance of lighting.
    • Surfaces:

      • The floor surface of the Cogo Consulting office is concrete. This is even, and easy for wheelchairs or visitors with limited mobility to move around the office. While most walls are constructed with multi-coloured timber planks, these are not obtrusive in any way.
      • The lifts have recently been upgraded and provide the required space for acceptable usage.
      • Stairs are provided beside the lifts. The accessible route at the main entrance encourages all access customers to use the lifts.
    • Accessible Reception/ Counter / Ticket Sales

      • There is no official reception area, however Be. Accessible staff will acknowledge and direct visitors to Cogo Consulting on arrival. A gathering and waiting area similar to a lounge is located to the left of the entrance. This has seating available with armrests and back support.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • An accessible toilet is located on the same floor as the Cogo office.
      • An accessible toilet is located on the 3rd floor of the building (ground floor from Surrey Crescent) near the lift.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • A separate meeting room is available in the centre of the office space. It has doors and a ramped access and level access. This area has an open ceiling which means conversations may be heard by others in the office area. The entire combined Be. Accessible and Cogo office space can be used for large functions or gatherings. A lounge area is located to the left of the entrance. This has seating available with armrests and back support.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • There are drinking fountains available.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A meeting room is provided in the centre of the office, with the option of closing the two doors for smaller gatherings, however voices may be heard in the broader office area. A gathering and waiting area is located to the left of the entrance. This has seating available with armrests and back support.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff from both organisations work together to ensure the health and safety of all who visit or work onsite.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Mobility

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a mobility impairment.

  • Getting ready to go:

    • The website:

      • http://www.cogo.co.nz
      • Website: Cogo Consulting's website has a simple layout and information about what they do, who they are and how to contact them is easy to find. The website has good colour contrast with black text on a white background.
      • Cogo Consulting rely on word of mouth referral and social media for promoting their core research business with public and private sector organisations. Their logo is displayed on the office door on the left hand side once inside the foyer.
  • Arriving and Getting In:

    • Bus Stop:

      • While there are some bus stops near Cogo Consulting, most are not currently in use. The closest used bus stop west of Cogo is located at 486 Richmond Road (Bus stop 8092) and is used by the 020 (Westmere) route. A similar distance away to the east of Cogo is bus stop 8118, at 566 Great North Road. Several bus routes use this stop, including: - 049 Henderson - 080 and 090 Westgate - 087 Ranui - 115 Glendene - 135 Swanson - 153 and 154 Glen Eden - 195 Green Bay.
      • Bus Stop 8114 - located at 566 Great North Road, 8092 - located at 486 Richmond Road.
      • The bus routes that uses bus stop 8114 are 049, 080, 087, 090, 115, 135, 153, 154, and 195. Bus route 020 uses bus stop 8092
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Cogo Consulting is situated down a private lane in the same building and office space as Be.Accessible. Cogo's clients have the option of parking in Be.Accessible's carparks which are located to the left of the T intersection in front of a roller door on the far left of the building. A mobility parking space is located directly outside the main entrance to the building named "58" Surrey Cres. Two covered mobility parking spaces are located opposite Be.'s allocated parking spaces. These have a height restriction of approximately 2 metres.
      • There is accessible car parking.
      • There is shelter over the accessible car parking.
    • Drop off/pick up zone:

      • An informal drop off zone is situated at the 'T' section of the private lane. While this is not a formal drop off zone, the speed of the lane is low and can almost be considered a shared space. This location has direct entry to the building with a flat surface (no kerb ramps).
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
    • Kerb Side:

      • Footpaths are located on each side of the private lane, from Surrey Crescent to the 'T' section of the lane. Flush kerb ramps are located at the transition area from the footpath to the vehicle lane opposite the main entrance.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • Footpaths are available on each side of the private lane from Surrey Crescent to the 'T' section outside Cogo's office. Both footpaths have a small section (less than 3 metres) where the grade is over 1 in 12 (8.3%). If this is too steep to use, the main access road should be used. Vehicle speeds are very low, but care should be taken when using the main access road. There is also a recessed parking bay on the right-hand side of the private lane, located near the 'T' section. This narrows the footpath down to 1 metre. Alternative access is available from Great North Road, at the rear of the building. This route, however, is not accessible, with a steep grade from Great North Road to the building (greater than 1 in 12) and a lip entrance at the door.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • The main entrance is found in the middle of the building with "58" signage at the automatic opening glass doors from Surrey Crescent. The approach is level from the accessible mobility parking space directly out front of the main entrance and also from the lane itself. The main entrance of the building is Level 3. Level 1 has alternative access from Great North Road but does not have an accessible route.
    • Main entrance signage:

      • The number of the building (58) is directly above the main entrance. Signage of where each business is located is positioned on the office door inside the foyer (on the left from the entrance) and also near the lift on Level 3 (ground level).
    • Main entrance doorways (this includes gates and turnstiles)

      • The doorway to the building at 58 Surrey Cres is automatic glass sliding doors. It is located directly below the number 58 on the building. An automatic wooden swing door provides access to Cogo Consulting and Be.Accessible offices located to the left of the foyer on level 3 (ground level from Surrey Crescent).
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • Staff at Cogo are aware and responsive to the diverse access needs clients may experience and understand the importance of accessibility (whether that's the physical environment, information, communication or attitudes). They have an openness to continuing this learning and incorporating new knowledge into their core activities.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • The identified accessible route within the site:

      • Cogo is located in the back corner section of Be. Accessible's office area. Access to Cogo Consulting is passed a lounge area on the left as you enter and a kitchenette on the right. There is direct access to the meeting room in the centre of the office. Cogo is located on the far side of the Be. office area (back left hand corner opposite the entrance automatic opening swing door).
      • The width of the accessible route within the site is less than 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • A threshold ramp at the entrance door and a ramp to the main meeting room in the centre of the office.
    • Signage within the site:

      • Signage is limited throughout the site with the exception of signs displayed on the entrance door informing visitors they have reached Cogo and Be. Accessible office space. These are visible once inside the foyer entrance on the ground floor from Surrey Crescent.
    • Sensory options:

      • The Cogo Consulting office has very good natural lighting due to large windows. Artificial lighting complements the natural lighting to provide an even balance of lighting.
    • Surfaces:

      • The floor surface of the Cogo Consulting office is concrete. This is even, and easy for wheelchairs or visitors with limited mobility to move around the office. While most walls are constructed with multi-coloured timber planks, these are not obtrusive in any way.
      • The lifts have recently been upgraded and provide the required space for acceptable usage.
      • Stairs are provided beside the lifts. The accessible route at the main entrance encourages all access customers to use the lifts.
    • Accessible Reception/ Counter / Ticket Sales

      • There is no official reception area, however Be. Accessible staff will acknowledge and direct visitors to Cogo Consulting on arrival. A gathering and waiting area similar to a lounge is located to the left of the entrance. This has seating available with armrests and back support.
      • There is no access space at the service or reception counter.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • An accessible toilet is located on the same floor as the Cogo office.
      • An accessible toilet is located on the 3rd floor of the building (ground floor from Surrey Crescent) near the lift.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
      • The washbasin is reachable from the toilet seat.
    • Places of assembly, entertainment and recreation:

      • A separate meeting room is available in the centre of the office space. It has doors and a ramped access and level access. This area has an open ceiling which means conversations may be heard by others in the office area. The entire combined Be. Accessible and Cogo office space can be used for large functions or gatherings. A lounge area is located to the left of the entrance. This has seating available with armrests and back support.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A meeting room is provided in the centre of the office, with the option of closing the two doors for smaller gatherings, however voices may be heard in the broader office area. A gathering and waiting area is located to the left of the entrance. This has seating available with armrests and back support.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff from both organisations work together to ensure the health and safety of all who visit or work onsite.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Parents

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with young children.

  • Getting ready to go:

    • The website:

      • http://www.cogo.co.nz
      • Website: Cogo Consulting's website has a simple layout and information about what they do, who they are and how to contact them is easy to find. The website has good colour contrast with black text on a white background.
      • Cogo Consulting rely on word of mouth referral and social media for promoting their core research business with public and private sector organisations. Their logo is displayed on the office door on the left hand side once inside the foyer.
  • Arriving and Getting In:

    • Bus Stop:

      • While there are some bus stops near Cogo Consulting, most are not currently in use. The closest used bus stop west of Cogo is located at 486 Richmond Road (Bus stop 8092) and is used by the 020 (Westmere) route. A similar distance away to the east of Cogo is bus stop 8118, at 566 Great North Road. Several bus routes use this stop, including: - 049 Henderson - 080 and 090 Westgate - 087 Ranui - 115 Glendene - 135 Swanson - 153 and 154 Glen Eden - 195 Green Bay.
      • Bus Stop 8114 - located at 566 Great North Road, 8092 - located at 486 Richmond Road.
      • The bus routes that uses bus stop 8114 are 049, 080, 087, 090, 115, 135, 153, 154, and 195. Bus route 020 uses bus stop 8092
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Cogo Consulting is situated down a private lane in the same building and office space as Be.Accessible. Cogo's clients have the option of parking in Be.Accessible's carparks which are located to the left of the T intersection in front of a roller door on the far left of the building. A mobility parking space is located directly outside the main entrance to the building named "58" Surrey Cres. Two covered mobility parking spaces are located opposite Be.'s allocated parking spaces. These have a height restriction of approximately 2 metres.
    • Drop off/pick up zone:

      • An informal drop off zone is situated at the 'T' section of the private lane. While this is not a formal drop off zone, the speed of the lane is low and can almost be considered a shared space. This location has direct entry to the building with a flat surface (no kerb ramps).
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
    • Kerb Side:

      • Footpaths are located on each side of the private lane, from Surrey Crescent to the 'T' section of the lane. Flush kerb ramps are located at the transition area from the footpath to the vehicle lane opposite the main entrance.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • Footpaths are available on each side of the private lane from Surrey Crescent to the 'T' section outside Cogo's office. Both footpaths have a small section (less than 3 metres) where the grade is over 1 in 12 (8.3%). If this is too steep to use, the main access road should be used. Vehicle speeds are very low, but care should be taken when using the main access road. There is also a recessed parking bay on the right-hand side of the private lane, located near the 'T' section. This narrows the footpath down to 1 metre. Alternative access is available from Great North Road, at the rear of the building. This route, however, is not accessible, with a steep grade from Great North Road to the building (greater than 1 in 12) and a lip entrance at the door.
    • The main entrance into the site:

      • The main entrance is found in the middle of the building with "58" signage at the automatic opening glass doors from Surrey Crescent. The approach is level from the accessible mobility parking space directly out front of the main entrance and also from the lane itself. The main entrance of the building is Level 3. Level 1 has alternative access from Great North Road but does not have an accessible route.
    • Main entrance signage:

      • The number of the building (58) is directly above the main entrance. Signage of where each business is located is positioned on the office door inside the foyer (on the left from the entrance) and also near the lift on Level 3 (ground level).
    • Main entrance doorways (this includes gates and turnstiles)

      • The doorway to the building at 58 Surrey Cres is automatic glass sliding doors. It is located directly below the number 58 on the building. An automatic wooden swing door provides access to Cogo Consulting and Be.Accessible offices located to the left of the foyer on level 3 (ground level from Surrey Crescent).
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • Staff at Cogo are aware and responsive to the diverse access needs clients may experience and understand the importance of accessibility (whether that's the physical environment, information, communication or attitudes). They have an openness to continuing this learning and incorporating new knowledge into their core activities.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • The identified accessible route within the site:

      • Cogo is located in the back corner section of Be. Accessible's office area. Access to Cogo Consulting is passed a lounge area on the left as you enter and a kitchenette on the right. There is direct access to the meeting room in the centre of the office. Cogo is located on the far side of the Be. office area (back left hand corner opposite the entrance automatic opening swing door).
      • The width of the accessible route within the site is less than 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • A threshold ramp at the entrance door and a ramp to the main meeting room in the centre of the office.
    • Signage within the site:

      • Signage is limited throughout the site with the exception of signs displayed on the entrance door informing visitors they have reached Cogo and Be. Accessible office space. These are visible once inside the foyer entrance on the ground floor from Surrey Crescent.
    • Sensory options:

      • The Cogo Consulting office has very good natural lighting due to large windows. Artificial lighting complements the natural lighting to provide an even balance of lighting.
    • Surfaces:

      • The floor surface of the Cogo Consulting office is concrete. This is even, and easy for wheelchairs or visitors with limited mobility to move around the office. While most walls are constructed with multi-coloured timber planks, these are not obtrusive in any way.
      • The lifts have recently been upgraded and provide the required space for acceptable usage.
      • Stairs are provided beside the lifts. The accessible route at the main entrance encourages all access customers to use the lifts.
    • Accessible Reception/ Counter / Ticket Sales

      • There is no official reception area, however Be. Accessible staff will acknowledge and direct visitors to Cogo Consulting on arrival. A gathering and waiting area similar to a lounge is located to the left of the entrance. This has seating available with armrests and back support.
      • There is no access space at the service or reception counter.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • An accessible toilet is located on the same floor as the Cogo office.
      • An accessible toilet is located on the 3rd floor of the building (ground floor from Surrey Crescent) near the lift.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • A separate meeting room is available in the centre of the office space. It has doors and a ramped access and level access. This area has an open ceiling which means conversations may be heard by others in the office area. The entire combined Be. Accessible and Cogo office space can be used for large functions or gatherings. A lounge area is located to the left of the entrance. This has seating available with armrests and back support.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A meeting room is provided in the centre of the office, with the option of closing the two doors for smaller gatherings, however voices may be heard in the broader office area. A gathering and waiting area is located to the left of the entrance. This has seating available with armrests and back support.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff from both organisations work together to ensure the health and safety of all who visit or work onsite.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Learning & Intellectual

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a learning or intellectual impairment.

  • Getting ready to go:

    • The website:

      • http://www.cogo.co.nz
      • Website: Cogo Consulting's website has a simple layout and information about what they do, who they are and how to contact them is easy to find. The website has good colour contrast with black text on a white background.
      • Cogo Consulting rely on word of mouth referral and social media for promoting their core research business with public and private sector organisations. Their logo is displayed on the office door on the left hand side once inside the foyer.
  • Arriving and Getting In:

    • Bus Stop:

      • While there are some bus stops near Cogo Consulting, most are not currently in use. The closest used bus stop west of Cogo is located at 486 Richmond Road (Bus stop 8092) and is used by the 020 (Westmere) route. A similar distance away to the east of Cogo is bus stop 8118, at 566 Great North Road. Several bus routes use this stop, including: - 049 Henderson - 080 and 090 Westgate - 087 Ranui - 115 Glendene - 135 Swanson - 153 and 154 Glen Eden - 195 Green Bay.
      • Bus Stop 8114 - located at 566 Great North Road, 8092 - located at 486 Richmond Road.
      • The bus routes that uses bus stop 8114 are 049, 080, 087, 090, 115, 135, 153, 154, and 195. Bus route 020 uses bus stop 8092
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Cogo Consulting is situated down a private lane in the same building and office space as Be.Accessible. Cogo's clients have the option of parking in Be.Accessible's carparks which are located to the left of the T intersection in front of a roller door on the far left of the building. A mobility parking space is located directly outside the main entrance to the building named "58" Surrey Cres. Two covered mobility parking spaces are located opposite Be.'s allocated parking spaces. These have a height restriction of approximately 2 metres.
    • Drop off/pick up zone:

      • An informal drop off zone is situated at the 'T' section of the private lane. While this is not a formal drop off zone, the speed of the lane is low and can almost be considered a shared space. This location has direct entry to the building with a flat surface (no kerb ramps).
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
    • Kerb Side:

      • Footpaths are located on each side of the private lane, from Surrey Crescent to the 'T' section of the lane. Flush kerb ramps are located at the transition area from the footpath to the vehicle lane opposite the main entrance.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • Footpaths are available on each side of the private lane from Surrey Crescent to the 'T' section outside Cogo's office. Both footpaths have a small section (less than 3 metres) where the grade is over 1 in 12 (8.3%). If this is too steep to use, the main access road should be used. Vehicle speeds are very low, but care should be taken when using the main access road. There is also a recessed parking bay on the right-hand side of the private lane, located near the 'T' section. This narrows the footpath down to 1 metre. Alternative access is available from Great North Road, at the rear of the building. This route, however, is not accessible, with a steep grade from Great North Road to the building (greater than 1 in 12) and a lip entrance at the door.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • The main entrance is found in the middle of the building with "58" signage at the automatic opening glass doors from Surrey Crescent. The approach is level from the accessible mobility parking space directly out front of the main entrance and also from the lane itself. The main entrance of the building is Level 3. Level 1 has alternative access from Great North Road but does not have an accessible route.
    • Main entrance signage:

      • The number of the building (58) is directly above the main entrance. Signage of where each business is located is positioned on the office door inside the foyer (on the left from the entrance) and also near the lift on Level 3 (ground level).
    • Main entrance doorways (this includes gates and turnstiles)

      • The doorway to the building at 58 Surrey Cres is automatic glass sliding doors. It is located directly below the number 58 on the building. An automatic wooden swing door provides access to Cogo Consulting and Be.Accessible offices located to the left of the foyer on level 3 (ground level from Surrey Crescent).
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • Staff at Cogo are aware and responsive to the diverse access needs clients may experience and understand the importance of accessibility (whether that's the physical environment, information, communication or attitudes). They have an openness to continuing this learning and incorporating new knowledge into their core activities.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • The identified accessible route within the site:

      • Cogo is located in the back corner section of Be. Accessible's office area. Access to Cogo Consulting is passed a lounge area on the left as you enter and a kitchenette on the right. There is direct access to the meeting room in the centre of the office. Cogo is located on the far side of the Be. office area (back left hand corner opposite the entrance automatic opening swing door).
      • The width of the accessible route within the site is less than 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • A threshold ramp at the entrance door and a ramp to the main meeting room in the centre of the office.
    • Signage within the site:

      • Signage is limited throughout the site with the exception of signs displayed on the entrance door informing visitors they have reached Cogo and Be. Accessible office space. These are visible once inside the foyer entrance on the ground floor from Surrey Crescent.
    • Sensory options:

      • The Cogo Consulting office has very good natural lighting due to large windows. Artificial lighting complements the natural lighting to provide an even balance of lighting.
    • Surfaces:

      • The floor surface of the Cogo Consulting office is concrete. This is even, and easy for wheelchairs or visitors with limited mobility to move around the office. While most walls are constructed with multi-coloured timber planks, these are not obtrusive in any way.
      • The floor surface covering is plain and clear.
      • The lifts have recently been upgraded and provide the required space for acceptable usage.
      • Stairs are provided beside the lifts. The accessible route at the main entrance encourages all access customers to use the lifts.
    • Accessible Reception/ Counter / Ticket Sales

      • There is no official reception area, however Be. Accessible staff will acknowledge and direct visitors to Cogo Consulting on arrival. A gathering and waiting area similar to a lounge is located to the left of the entrance. This has seating available with armrests and back support.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • An accessible toilet is located on the same floor as the Cogo office.
      • An accessible toilet is located on the 3rd floor of the building (ground floor from Surrey Crescent) near the lift.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • A separate meeting room is available in the centre of the office space. It has doors and a ramped access and level access. This area has an open ceiling which means conversations may be heard by others in the office area. The entire combined Be. Accessible and Cogo office space can be used for large functions or gatherings. A lounge area is located to the left of the entrance. This has seating available with armrests and back support.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A meeting room is provided in the centre of the office, with the option of closing the two doors for smaller gatherings, however voices may be heard in the broader office area. A gathering and waiting area is located to the left of the entrance. This has seating available with armrests and back support.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff from both organisations work together to ensure the health and safety of all who visit or work onsite.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.