Breadcrumbs

Curative

Contact Information

Curative
Studio 112, Zone 23, 23 Edwin Street, Mount Eden, Auckland 1024
-36.870712,174.762230
Phone: 09 630 8054
Fax: Not available
www.curative.co.nz

Accessibility Report

Summary

Bronze

Curative is a creative with a passion for social change and creating better world. Their work environment is reflective of their love for people and focus on accessibility. The team scouted multiple offices with accessibility being a priority and have found it at 23 Edwin Street. There are plenty of accessible car parks, accessible toilets and lift access.

View the full accessibility report for Curative.

Ratings by Access Group

The Be. Welcome Assessment rates the accessibility of the organisation in each of the following 5 access groups, as well as providing an overall rating:

Overall Rating
Bronze 69%
Vision
Bronze 68%
Hearing
Bronze 68%
Mobility
Silver 74%
Parents
Silver 73%
Learning & Intellectual
Bronze 70%

Vision

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a vision impairment.

  • Getting ready to go:

    • The website:

      • www.curative.co.nz
      • There is alternative text shown as web links on some photos and logos. Thought has been put into the readability of headings and information\; text has a well-contrasted box when placed on top of a picture, so they are not overwritten. The layout of the website is simple and information is easy to find. The links used throughout the website make sense and do not use click here and read more.
      • Curative does not have brochures as all information is found online via the website and blog.
  • Arriving and Getting In:

    • Bus Stop:

      • To get to 23 Edwin Street from the bus stop, travel north on Mt Eden Road, then turn right down Kohekohe Street. Just before reaching Edwin Street, turn right into the car park for Zone 23, Edwin Street. Once in the car park, the main entrance to Zone 23 is on the right.
      • The bus stop is located at 104 Mt Eden Road and the bus stop number is 8504.
      • The bus route is Three Kings and Waikowhai.
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Five accessible car parking is positioned either side of the main entrance.
      • There is accessible car parking.
      • The accessible parking is easy to find and well sign posted.
      • There is shelter over the accessible car parking.
    • Drop off/pick up zone:

      • There is no drop off/pick up zone provided.
    • Kerb Side:

      • There is no kerb from the accessible car parks to the main entrance. It is a level route.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The route to the main entrance is spacious and is free from fixed obstructions. If parking on the road or travelling along the pathway outside the premises, the most logical place of entry is directly in front of the main sign through the garden. However, there is a kerb step either side of the garden and will not be accessible for everyone. The best place to enter from is from the car park entrance.
      • The accessible route to the site has a minimum width of 1200mm.
      • There are no tactile indicators installed to help navigate to the main entrance.
    • The main entrance into the site:

      • The main entrance into Zone 23 and the main entrance into the Curative office is spacious and slip resistant.
    • Main entrance signage:

      • The main entrance signage to Zone 23 is not easy to see due to the low colour contrast. There are large steel gates with a stencil type sign which says Zone 23. These gates are open during the day.
    • Main entrance doorways (this includes gates and turnstiles)

      • There are large steel gates at the main entrance which remain open during the day. The doorway into the Curative office is not easy to see as it is made of glass, and the signage has low contrast with the surroundings.
      • The main entrance blends in with its surroundings.
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • The staff at Curative are passionate about accessibility, and have made it a priority to find an accessible office that is usable for access customers or staff with mobility equipment. They are extremely welcoming and make you feel like you're part of their family as soon as you set foot in the office.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

    • The identified accessible route within the site:

      • The office has good natural lighting. There are no isolated steps throughout the site. There are some diagonal poles which intrude into the accessible route in one part of the office. Let staff know if you have a vision impairment so they can ensure your safety.
      • The width of the accessible route within the site is less than 1200mm.
      • There are permanently fixed objects that are not detectable by a person using a cane.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The accessible route has fixed obstructions that could impede travel.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • There is minimal signage, particularly from the main entrance to the Curative office. Lift access is available directly ahead of the main Zone 23 entrance gates. The lift doors are on the other side of the lift. Go to level 1, then turn right out of the lift. Travel all the way to the end of the corridor and the Curative Office is located on the left hand side.
    • Sensory options:

      • There is good lighting within the office. There are some darker areas on the accessible route to the office, e.g. the toilet area and corridors.
    • Surfaces:

      • Carpet is direct stick with no underlay allowing easy movement for mobility devices. Floor and wall surfaces are free of clutter. The tiles on the accessible route may be slippery when wet so caution is required.
      • The floor surface covering is plain and clear.
      • Tactile indicators are not installed on the accessible route
    • Lifts:

      • The accessible lift is 1400mm by 1400mm wide, allowing mobility equipment and strollers to use it. There is no braille or tactile indicators within the lift.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
      • The lift has clear glazing, which may be disorienting.
    • Stairs or Steps:

      • The stairs may be slippery when wet so caution is required. There are solid hand rails on both sides for support.
      • There is a handrail located on at least one or both sides of the stairs.
      • There is no reception counter. Once inside the office, a staff member will meet and greet you.
    • Accessible Toilets:

      • The accessible toilet is large and has a well-positioned grab rail. The wash basin can be reached from the toilet seat, allowing easy hand washing for access customers or tenants with limited mobility. The toilet seat lid leans back on an angle providing a back rest.
      • Ground floor
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The meeting rooms have movable furniture which allows more space if required. The sliding doors into the large meeting room are easy to open and close.
      • Meeting rooms are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • There is an outdoor area with a bench seat and some chairs, however they do not have arm rests.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Fire evacuation points are clearly identified by signage. Front door doesn't have a door holding device and there is no visual alarm.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Hearing

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors who are Deaf or have a hearing impairment.

  • Getting ready to go:

    • The website:

      • www.curative.co.nz
      • There is alternative text shown as web links on some photos and logos. Thought has been put into the readability of headings and information\; text has a well-contrasted box when placed on top of a picture, so they are not overwritten. The layout of the website is simple and information is easy to find. The links used throughout the website make sense and do not use click here and read more.
      • Curative does not have brochures as all information is found online via the website and blog.
  • Arriving and Getting In:

    • Bus Stop:

      • To get to 23 Edwin Street from the bus stop, travel north on Mt Eden Road, then turn right down Kohekohe Street. Just before reaching Edwin Street, turn right into the car park for Zone 23, Edwin Street. Once in the car park, the main entrance to Zone 23 is on the right.
      • The bus stop is located at 104 Mt Eden Road and the bus stop number is 8504.
      • The bus route is Three Kings and Waikowhai.
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Five accessible car parking is positioned either side of the main entrance.
    • Drop off/pick up zone:

      • There is no drop off/pick up zone provided.
    • Kerb Side:

      • There is no kerb from the accessible car parks to the main entrance. It is a level route.
    • The identified accessible route to the site:

      • The route to the main entrance is spacious and is free from fixed obstructions. If parking on the road or travelling along the pathway outside the premises, the most logical place of entry is directly in front of the main sign through the garden. However, there is a kerb step either side of the garden and will not be accessible for everyone. The best place to enter from is from the car park entrance.
    • The main entrance into the site:

      • The main entrance into Zone 23 and the main entrance into the Curative office is spacious and slip resistant.
    • Main entrance signage:

      • The main entrance signage to Zone 23 is not easy to see due to the low colour contrast. There are large steel gates with a stencil type sign which says Zone 23. These gates are open during the day.
    • Main entrance doorways (this includes gates and turnstiles)

      • There are large steel gates at the main entrance which remain open during the day. The doorway into the Curative office is not easy to see as it is made of glass, and the signage has low contrast with the surroundings.
  • Getting around within the site:

    • Customer Service:

      • The staff at Curative are passionate about accessibility, and have made it a priority to find an accessible office that is usable for access customers or staff with mobility equipment. They are extremely welcoming and make you feel like you're part of their family as soon as you set foot in the office.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • Information can be sent out via email.
    • The identified accessible route within the site:

      • The office has good natural lighting. There are no isolated steps throughout the site. There are some diagonal poles which intrude into the accessible route in one part of the office. Let staff know if you have a vision impairment so they can ensure your safety.
      • The width of the accessible route within the site is less than 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • There is minimal signage, particularly from the main entrance to the Curative office. Lift access is available directly ahead of the main Zone 23 entrance gates. The lift doors are on the other side of the lift. Go to level 1, then turn right out of the lift. Travel all the way to the end of the corridor and the Curative Office is located on the left hand side.
    • Sensory options:

      • There is good lighting within the office. There are some darker areas on the accessible route to the office, e.g. the toilet area and corridors.
      • The environment is prone to an echo.
    • Surfaces:

      • Carpet is direct stick with no underlay allowing easy movement for mobility devices. Floor and wall surfaces are free of clutter. The tiles on the accessible route may be slippery when wet so caution is required.
    • Lifts:

      • The accessible lift is 1400mm by 1400mm wide, allowing mobility equipment and strollers to use it. There is no braille or tactile indicators within the lift.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
      • The lift has clear glazing, which may be disorienting.
    • Stairs or Steps:

      • The stairs may be slippery when wet so caution is required. There are solid hand rails on both sides for support.
      • There is a handrail located on at least one or both sides of the stairs.
      • There is no reception counter. Once inside the office, a staff member will meet and greet you.
    • Accessible Toilets:

      • The accessible toilet is large and has a well-positioned grab rail. The wash basin can be reached from the toilet seat, allowing easy hand washing for access customers or tenants with limited mobility. The toilet seat lid leans back on an angle providing a back rest.
      • Ground floor
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The meeting rooms have movable furniture which allows more space if required. The sliding doors into the large meeting room are easy to open and close.
      • Meeting rooms are on the accessible route.
      • Recreation areas are located on the accessible route.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • There is an outdoor area with a bench seat and some chairs, however they do not have arm rests.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Fire evacuation points are clearly identified by signage. Front door doesn't have a door holding device and there is no visual alarm.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Mobility

Silver

These are the features that the business provides to create a positive accessible experience for customers or visitors with a mobility impairment.

  • Getting ready to go:

    • The website:

      • www.curative.co.nz
      • There is alternative text shown as web links on some photos and logos. Thought has been put into the readability of headings and information\; text has a well-contrasted box when placed on top of a picture, so they are not overwritten. The layout of the website is simple and information is easy to find. The links used throughout the website make sense and do not use click here and read more.
      • Curative does not have brochures as all information is found online via the website and blog.
  • Arriving and Getting In:

    • Bus Stop:

      • To get to 23 Edwin Street from the bus stop, travel north on Mt Eden Road, then turn right down Kohekohe Street. Just before reaching Edwin Street, turn right into the car park for Zone 23, Edwin Street. Once in the car park, the main entrance to Zone 23 is on the right.
      • The bus stop is located at 104 Mt Eden Road and the bus stop number is 8504.
      • The bus route is Three Kings and Waikowhai.
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Five accessible car parking is positioned either side of the main entrance.
      • There is accessible car parking.
      • The accessible parking is easy to find and well sign posted.
      • There is shelter over the accessible car parking.
    • Drop off/pick up zone:

      • There is no drop off/pick up zone provided.
    • Kerb Side:

      • There is no kerb from the accessible car parks to the main entrance. It is a level route.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The route to the main entrance is spacious and is free from fixed obstructions. If parking on the road or travelling along the pathway outside the premises, the most logical place of entry is directly in front of the main sign through the garden. However, there is a kerb step either side of the garden and will not be accessible for everyone. The best place to enter from is from the car park entrance.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • The main entrance into Zone 23 and the main entrance into the Curative office is spacious and slip resistant.
    • Main entrance signage:

      • The main entrance signage to Zone 23 is not easy to see due to the low colour contrast. There are large steel gates with a stencil type sign which says Zone 23. These gates are open during the day.
    • Main entrance doorways (this includes gates and turnstiles)

      • There are large steel gates at the main entrance which remain open during the day. The doorway into the Curative office is not easy to see as it is made of glass, and the signage has low contrast with the surroundings.
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • There is a 300mm side panel on hinged doors.
  • Getting around within the site:

    • Customer Service:

      • The staff at Curative are passionate about accessibility, and have made it a priority to find an accessible office that is usable for access customers or staff with mobility equipment. They are extremely welcoming and make you feel like you're part of their family as soon as you set foot in the office.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • The identified accessible route within the site:

      • The office has good natural lighting. There are no isolated steps throughout the site. There are some diagonal poles which intrude into the accessible route in one part of the office. Let staff know if you have a vision impairment so they can ensure your safety.
      • The width of the accessible route within the site is less than 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The accessible route has fixed obstructions that could impede travel.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • There is minimal signage, particularly from the main entrance to the Curative office. Lift access is available directly ahead of the main Zone 23 entrance gates. The lift doors are on the other side of the lift. Go to level 1, then turn right out of the lift. Travel all the way to the end of the corridor and the Curative Office is located on the left hand side.
    • Sensory options:

      • There is good lighting within the office. There are some darker areas on the accessible route to the office, e.g. the toilet area and corridors.
    • Surfaces:

      • Carpet is direct stick with no underlay allowing easy movement for mobility devices. Floor and wall surfaces are free of clutter. The tiles on the accessible route may be slippery when wet so caution is required.
      • Easy movement around the site due to short cut carpet pile.
    • Lifts:

      • The accessible lift is 1400mm by 1400mm wide, allowing mobility equipment and strollers to use it. There is no braille or tactile indicators within the lift.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
      • The lift has clear glazing, which may be disorienting.
    • Stairs or Steps:

      • The stairs may be slippery when wet so caution is required. There are solid hand rails on both sides for support.
      • There is a handrail located on at least one or both sides of the stairs.
      • There is no reception counter. Once inside the office, a staff member will meet and greet you.
    • Accessible Toilets:

      • The accessible toilet is large and has a well-positioned grab rail. The wash basin can be reached from the toilet seat, allowing easy hand washing for access customers or tenants with limited mobility. The toilet seat lid leans back on an angle providing a back rest.
      • Ground floor
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
      • The washbasin is reachable from the toilet seat.
    • Places of assembly, entertainment and recreation:

      • The meeting rooms have movable furniture which allows more space if required. The sliding doors into the large meeting room are easy to open and close.
      • Meeting rooms are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • There is an outdoor area with a bench seat and some chairs, however they do not have arm rests.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Fire evacuation points are clearly identified by signage. Front door doesn't have a door holding device and there is no visual alarm.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Parents

Silver

These are the features that the business provides to create a positive accessible experience for customers or visitors with young children.

  • Getting ready to go:

    • The website:

      • www.curative.co.nz
      • There is alternative text shown as web links on some photos and logos. Thought has been put into the readability of headings and information\; text has a well-contrasted box when placed on top of a picture, so they are not overwritten. The layout of the website is simple and information is easy to find. The links used throughout the website make sense and do not use click here and read more.
      • Curative does not have brochures as all information is found online via the website and blog.
  • Arriving and Getting In:

    • Bus Stop:

      • To get to 23 Edwin Street from the bus stop, travel north on Mt Eden Road, then turn right down Kohekohe Street. Just before reaching Edwin Street, turn right into the car park for Zone 23, Edwin Street. Once in the car park, the main entrance to Zone 23 is on the right.
      • The bus stop is located at 104 Mt Eden Road and the bus stop number is 8504.
      • The bus route is Three Kings and Waikowhai.
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Five accessible car parking is positioned either side of the main entrance.
    • Drop off/pick up zone:

      • There is no drop off/pick up zone provided.
    • Kerb Side:

      • There is no kerb from the accessible car parks to the main entrance. It is a level route.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The route to the main entrance is spacious and is free from fixed obstructions. If parking on the road or travelling along the pathway outside the premises, the most logical place of entry is directly in front of the main sign through the garden. However, there is a kerb step either side of the garden and will not be accessible for everyone. The best place to enter from is from the car park entrance.
    • The main entrance into the site:

      • The main entrance into Zone 23 and the main entrance into the Curative office is spacious and slip resistant.
    • Main entrance signage:

      • The main entrance signage to Zone 23 is not easy to see due to the low colour contrast. There are large steel gates with a stencil type sign which says Zone 23. These gates are open during the day.
    • Main entrance doorways (this includes gates and turnstiles)

      • There are large steel gates at the main entrance which remain open during the day. The doorway into the Curative office is not easy to see as it is made of glass, and the signage has low contrast with the surroundings.
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • There is a 300mm side panel on hinged doors.
  • Getting around within the site:

    • Customer Service:

      • The staff at Curative are passionate about accessibility, and have made it a priority to find an accessible office that is usable for access customers or staff with mobility equipment. They are extremely welcoming and make you feel like you're part of their family as soon as you set foot in the office.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • The identified accessible route within the site:

      • The office has good natural lighting. There are no isolated steps throughout the site. There are some diagonal poles which intrude into the accessible route in one part of the office. Let staff know if you have a vision impairment so they can ensure your safety.
      • The width of the accessible route within the site is less than 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The accessible route has fixed obstructions that could impede travel.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • There is minimal signage, particularly from the main entrance to the Curative office. Lift access is available directly ahead of the main Zone 23 entrance gates. The lift doors are on the other side of the lift. Go to level 1, then turn right out of the lift. Travel all the way to the end of the corridor and the Curative Office is located on the left hand side.
    • Sensory options:

      • There is good lighting within the office. There are some darker areas on the accessible route to the office, e.g. the toilet area and corridors.
    • Surfaces:

      • Carpet is direct stick with no underlay allowing easy movement for mobility devices. Floor and wall surfaces are free of clutter. The tiles on the accessible route may be slippery when wet so caution is required.
      • Easy movement around the site due to short cut carpet pile.
    • Lifts:

      • The accessible lift is 1400mm by 1400mm wide, allowing mobility equipment and strollers to use it. There is no braille or tactile indicators within the lift.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
      • The lift has clear glazing, which may be disorienting.
    • Stairs or Steps:

      • The stairs may be slippery when wet so caution is required. There are solid hand rails on both sides for support.
      • There is a handrail located on at least one or both sides of the stairs.
      • There is no reception counter. Once inside the office, a staff member will meet and greet you.
    • Accessible Toilets:

      • The accessible toilet is large and has a well-positioned grab rail. The wash basin can be reached from the toilet seat, allowing easy hand washing for access customers or tenants with limited mobility. The toilet seat lid leans back on an angle providing a back rest.
      • Ground floor
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The meeting rooms have movable furniture which allows more space if required. The sliding doors into the large meeting room are easy to open and close.
      • Meeting rooms are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • There is an outdoor area with a bench seat and some chairs, however they do not have arm rests.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Fire evacuation points are clearly identified by signage. Front door doesn't have a door holding device and there is no visual alarm.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Learning & Intellectual

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a learning or intellectual impairment.

  • Getting ready to go:

    • The website:

      • www.curative.co.nz
      • There is alternative text shown as web links on some photos and logos. Thought has been put into the readability of headings and information\; text has a well-contrasted box when placed on top of a picture, so they are not overwritten. The layout of the website is simple and information is easy to find. The links used throughout the website make sense and do not use click here and read more.
      • Curative does not have brochures as all information is found online via the website and blog.
  • Arriving and Getting In:

    • Bus Stop:

      • To get to 23 Edwin Street from the bus stop, travel north on Mt Eden Road, then turn right down Kohekohe Street. Just before reaching Edwin Street, turn right into the car park for Zone 23, Edwin Street. Once in the car park, the main entrance to Zone 23 is on the right.
      • The bus stop is located at 104 Mt Eden Road and the bus stop number is 8504.
      • The bus route is Three Kings and Waikowhai.
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Five accessible car parking is positioned either side of the main entrance.
    • Drop off/pick up zone:

      • There is no drop off/pick up zone provided.
    • Kerb Side:

      • There is no kerb from the accessible car parks to the main entrance. It is a level route.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The route to the main entrance is spacious and is free from fixed obstructions. If parking on the road or travelling along the pathway outside the premises, the most logical place of entry is directly in front of the main sign through the garden. However, there is a kerb step either side of the garden and will not be accessible for everyone. The best place to enter from is from the car park entrance.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • The main entrance into Zone 23 and the main entrance into the Curative office is spacious and slip resistant.
    • Main entrance signage:

      • The main entrance signage to Zone 23 is not easy to see due to the low colour contrast. There are large steel gates with a stencil type sign which says Zone 23. These gates are open during the day.
    • Main entrance doorways (this includes gates and turnstiles)

      • There are large steel gates at the main entrance which remain open during the day. The doorway into the Curative office is not easy to see as it is made of glass, and the signage has low contrast with the surroundings.
      • The main entrance blends in with its surroundings.
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • The staff at Curative are passionate about accessibility, and have made it a priority to find an accessible office that is usable for access customers or staff with mobility equipment. They are extremely welcoming and make you feel like you're part of their family as soon as you set foot in the office.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

    • The identified accessible route within the site:

      • The office has good natural lighting. There are no isolated steps throughout the site. There are some diagonal poles which intrude into the accessible route in one part of the office. Let staff know if you have a vision impairment so they can ensure your safety.
      • The width of the accessible route within the site is less than 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The accessible route has fixed obstructions that could impede travel.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • There is minimal signage, particularly from the main entrance to the Curative office. Lift access is available directly ahead of the main Zone 23 entrance gates. The lift doors are on the other side of the lift. Go to level 1, then turn right out of the lift. Travel all the way to the end of the corridor and the Curative Office is located on the left hand side.
    • Sensory options:

      • There is good lighting within the office. There are some darker areas on the accessible route to the office, e.g. the toilet area and corridors.
    • Surfaces:

      • Carpet is direct stick with no underlay allowing easy movement for mobility devices. Floor and wall surfaces are free of clutter. The tiles on the accessible route may be slippery when wet so caution is required.
      • The floor surface covering is plain and clear.
    • Lifts:

      • The accessible lift is 1400mm by 1400mm wide, allowing mobility equipment and strollers to use it. There is no braille or tactile indicators within the lift.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
      • The lift has clear glazing, which may be disorienting.
    • Stairs or Steps:

      • The stairs may be slippery when wet so caution is required. There are solid hand rails on both sides for support.
      • There is a handrail located on at least one or both sides of the stairs.
      • There is no reception counter. Once inside the office, a staff member will meet and greet you.
    • Accessible Toilets:

      • The accessible toilet is large and has a well-positioned grab rail. The wash basin can be reached from the toilet seat, allowing easy hand washing for access customers or tenants with limited mobility. The toilet seat lid leans back on an angle providing a back rest.
      • Ground floor
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • Accessible toilets are distributed evenly throughout multi storey buildings.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The meeting rooms have movable furniture which allows more space if required. The sliding doors into the large meeting room are easy to open and close.
      • Meeting rooms are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • There is an outdoor area with a bench seat and some chairs, however they do not have arm rests.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Fire evacuation points are clearly identified by signage. Front door doesn't have a door holding device and there is no visual alarm.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.