Breadcrumbs

Silver Cloud Luxury Tours

Contact Information

Silver Cloud Luxury Tours
15 Steeple Lane, Seatoun, Wellington 6002
-41.325496,174.837236
Phone:
Fax: Not available
www.silvercloudluxurytours.co.nz

Be. Welcome Lite Self Assessment

Be. Welcome Lite self assessment results

Self Assessed

The following questions have been answered by the business owner using our Be. Welcome Lite self-assessment online tool on 11 Aug 2014.

NB: This business has not been assessed by an accredited Be. Coach.

Finding Out - How people find out about your business and services

Website

1) Our website has good contrasting colours like 'black on white' or 'black on yellow' for all its content. Yes

2) Our website offers information about our accessibility features and services (e.g. Accessible parking, accessible bathrooms, large print/braille menu, high-chair/booster seat). Yes

Bigger is better

3) Our price lists, price tags and menus are all written in easy to read text (large font) where applicable. Yes

Getting There - How do your customers access your business?

A foot (or wheel) in the door!

4) Our front entrance is easy to find and has clear visible signage. We do not have a physical premise

5) All people can easily enter our front entrance including parents with pushchairs, wheelchair users and someone using crutches or a cane. We do not have a physical premise

Getting Around - Experiencing your services

Space to move

6) There is enough space for all people to get around and use our services including parents with pushchairs, wheelchair users and someone using crutches. We do not have a physical premise

Providing for Families

7) Family friendly facilities available are:

-

Customer Service

8) Our staff ensure all customers feel welcomed and valued when they visit or interact with our business. Yes

9) Our staff are aware of the accessible features and services that we offer. Yes

Getting Out Safely

A Safe Exit

10) We have processes in place and clear signage to notify the access customer how to get out safely. We do not have a physical premise

11) Our staff are aware/have received training on how to get the access customer out safely. We do not have a physical premise

Additional Information the business would like you to know:

Silver Cloud Luxury Tours provides visitors to the Wellington region with a luxury Tour service. The modern Mercedes Benz Viano is specifically designed with easy entry and exit in mind. This makes it a great tour vehicle for anyone faced with physical challenges, be they old or young. In addition, using a modern Ricon Lift, Silver Cloud Luxury Tours has the option to carry one passenger in a wheelchair and up to two other passengers.