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Sustainable Coastlines

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Accessibility Report

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  • Getting ready to go:

    • The website:

      • www.sustainablecoastlines.org
      • The Sustainable Coastlines website is easy to navigate with good contrasting colours.
    • Brochures:

      • The main information brochure on Sustainable Coastlines has good contrasting colours.
      • Sustainable Coastlines has an active Facebook page to share information.
  • Arriving and Getting In:

    • Bus Stop:

      • The Flagship is at a central location and has access to multiple bus routes.
      • The CityLink connects Wynyard Quarter, Queen St and Karangahape Rd. The 010 bus runs to and from Onehunga via Ponsonby and St Lukes This service departs and drops off at stop 1061 at 63 Jellicoe St. Buses stop at 185 Fanshawe Street from North shore destinations (stop 7037) from there Wynyard Quarter and Silo Park are a short walk down Halsey Street.
    • Car parking:

      • There is ample metered car parking in the area including accessible car parking within 200 metres of the main entrance.
      • There is accessible car parking.
      • The accessible parking is easy to find and well sign posted.
      • There is no shelter over the accessible car parking.
      • There are no dedicated parent car parks.
    • Drop off/pick up zone:

      • This is an opportunity for Sustainable Coastlines to liaise with Waterfront Auckland about providing a drop off area with signage.
    • Kerb Side:

      • There is a kerb ramp for changes in level between the car park and footpath.
    • Fixed ramps to the main entrance:

      • There is an accessible entrance into The Flagship.
      • The number of fixed ramps along the accessible route is one.
      • Ramps have a handrail.
    • The identified accessible route to the site:

      • The Flagship has an accessible route to the visitor space.
      • The accessible route to the site has a minimum width of 1200mm.
      • There are no tactile indicators installed to help navigate to the main entrance.
      • The accessible route has fixed obstructions that could impede travel.
    • The main entrance into the site:

      • The main entrance is located on the accessible route.
    • Main entrance signage:

      • The main entrance signage is visible at the accessible entrance.
    • Main entrance doorways (this includes gates and turnstiles)

      • The site entrances are easily accessible to all visitors to The Flagship. The Flagship is mostly open to all elements with the education information inside an open sided container.
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • Ramps exist for thresholds greater than 20mm.
      • There is a 300mm side panel on hinged doors.
  • Getting around within the site:

    • Customer Service:

      • The staff appear to be very considerate and friendly. They wear Sustainable Coastline t-shirts during coastal clean ups.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are provided in other languages
      • There are interpreters available on site.
      • Sustainable Coastlines have volunteers on a regular basis who speak alternate languages to English
      • Information can be sent out via email.
      • There is a loud speaker available to provide information.
    • Pricing Information:

      • Price tags have large print.
    • The identified accessible route within the site:

      • The interior of the visitor space is essentially open-plan. There are some isolated seating and stairs alongside the compost toilets. There is an accessible compost bathroom on the accessible route available.
      • The accessible route within the site has a minimum width of 1200mm.
      • Any permanently fixed objects are detectable by a person using a cane.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The accessible route has fixed obstructions that could impede travel.
      • The accessible route has multiple levels of terrain.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • The information Sustainable Coastlines shares is clear and accessible. The toilets are not clearly signed and their location is not obvious from the entrance. The retail area is also not well signed, however, due to the open-plan design of the space, it can be clearly seen.
    • Sensory options:

      • There is adequate lighting available in the areas that are undercover. A majority of the space uses natural lighting due to being open to the elements.
    • Surfaces:

      • The Flagship flooring is mostly recycled boat timber. The timber has been stripped of paint and nails by the Corrections Facility before being utilised in this unique space. The flooring is uneven and has risk of wooden splinters. It would be advised to wear footwear.
      • The floor surface covering is plain and clear.
      • Tactile indicators are not installed on the accessible route
    • Stairs or Steps:

      • There are stairs up to the two composting toilets. There are no stairs or steps to the accessible compost toilets.
      • There is a handrail located on at least one or both sides of the stairs.
    • Retail Shop:

      • The retail shop is on the accessible route.
      • The shop is on a single level.
      • There is a level accessible entry into the shop.
      • Ramps into the shop area meet the required standards
      • Aisles have a minimum width of 1200mm to allow for pushchairs and mobility equipment.
      • Electronic payment devices (eg. EFTPOS terminals) are reachable and usable.
      • Hard flooring surfaces appear to have a slip resistant surface
      • The floor surface covering in the shop is plain and clear.
      • The Retail shop has a small amount of goods on sale. There is space for the visitors to easily move around the area.
      • Retail shop staff are easily identified by a name badge or uniform.
    • Accessible Toilets:

      • The accessible toilet is a compost toilet.
      • The accessible toilets are located next to kitchen.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
      • The washbasin is not reachable from the toilet seat.
    • Places of assembly, entertainment and recreation:

      • The Flagship can be hired for events. Microphones and lecterns can be hired when required.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
      • The presentation area or stage is accessible.
    • Designated Accessible Areas:

      • There is seating throughout The Flagship. It does not have adequate back and arm rests to support the access visitor.
      • The designated smoking area is accessible.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff are trained and informed on best practice health and safety initiatives.
      • The emergency exits are accessible and hazard free.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.