Breadcrumbs

Newtown Library

Contact Information

Newtown Library
Newtown Library, 13 Constable Street Newtown , Wellington
-41.313532,174.780561
Phone: 04-389 2830
Fax: 04-389 2827
www.wcl.govt.nz

Accessibility Report

Summary

Gold

The Newtown Library is located at 13 Constable Street in Newtown. Apart from regular library services such as answering enquiries and issuing and returning library items, the library hosts popular preschool story-times and holiday activities. It is a small community library that serves the local Newtown population. Customers can also buy Wellington City Council rubbish bags, recycling bins and bags and daily or monthly parking coupons. Keys for access to Newtown Park Track can also be purchased here. Also adjacent to the library is the Smart Newtown Community Commuting Hub which provides free computer training and access to computers. This is open daily Monday to Friday 9am - 6pm, Saturdays 10am - 12.30pm and closed on Sundays. There are public toilets located just outside along with a children’s playground.

View the full accessibility report for Newtown Library.

Ratings by Access Group

The Be. Welcome Assessment rates the accessibility of the organisation in each of the following 5 access groups, as well as providing an overall rating:

Overall Rating
Gold 80%
Vision
Gold 80%
Hearing
Silver 79%
Mobility
Gold 84%
Parents
Gold 84%
Learning & Intellectual
Gold 82%

Vision

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a vision impairment.

  • Getting ready to go:

    • The website:

      • http://www.wcl.govt.nz/about/branches/newtown/\; http://www.smartnewtown.org.nz/
      • The Newtown Library website is clear and easy to navigate with a comprehensive site map and links to all the information about the library and the events it hosts.
    • Brochures:

      • There is a generic Wellington City Libraries brochure that gives general information and explains the charges applicable to all the Wellington libraries. The font is small and may be difficult for some customers to read. The majority of information about the library can be accessed through the main Wellington City Council Libraries website. Eventfinda has some information on the library included in the local area events.
      • The majority of information about the library can be accessed through the main Wellington City COuncil Libraries website. Eventfinda has some information on the library included in the local area events.
  • Arriving and Getting In:

    • Bus Stop:

      • The following services will get you to the library and Smart Newtown: - 3 Karori Park-City-Lyall Bay (Mon-Sun) - 10 City-Newtown Park Zoo via Massey University (Mon-Fri) - 11 City-Seatoun via Massey University(Mon-Sun) - 23 Mairangi-City-Houghton Bay via Melrose (Mon-Sun) - 43 Strathmore-City-Khandallah via Cockayne Rd (Mon-Sun) - 44 Strathmore-City-Khandallah via Homebush Rd (Mon-Sun) The nearest bus stop to get off at, if coming from the city, is the Newtown Shops stop 6019 - it is then a 2min walk right once you are off the bus to the corner Constable and Riddiford and the library and playground is just around the corner on the left. From the south take route 11 and get off opposite the library at stop 7020. Turn right and go 50m to cross over Constable Street and 25 m to the right is the library and playground.
      • The bus stop is located on Riddiford Street
      • The bus stop number is 6019 from city and 7020 from south
      • The bus routes are 3, 10, 11, 23, 43, 44
      • There is seating and shelter at the bus stop.
    • Car parking:

      • A free 60-minute accessible park is available directly outside the library. There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up and drop off customers.
      • There is accessible car parking.
      • The accessible parking is easy to find and well sign posted.
      • There is no shelter over the accessible car parking.
      • There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up nad drop off customers.
    • Kerb Side:

      • A kerb ramp is located at the rear of the accessible car park. There is a kerb ramp for changes in level between the car park and footpath.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The easiest accessible route to the library is located by the Smart Newton centre, however this is not signposted.
      • The accessible route to the site has a minimum width of 1200mm.
      • There are no tactile indicators installed to help navigate to the main entrance.
    • The main entrance into the site:

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
      • Ramps exist for thresholds greater than 20mm.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

    • Pricing Information:

      • Price tags have large print.
    • The identified accessible route within the site:

      • The library is easy to get around for all customers.
      • The accessible route within the site has a minimum width of 1200mm.
      • Any permanently fixed objects are detectable by a person using a cane.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is large and clear with good contrast. It is not all easy to see from the entrance, however staff will assist to direct you to the sections you need.
    • Sensory options:

    • Surfaces:

      • The surfaces are short cut pile carpet and is direct stick to ensure the library is easy to get around.
      • The floor surface covering is plain and clear.
      • Tactile indicators are not installed on the accessible route
    • Accessible Reception/ Counter / Ticket Sales

      • At least one staff member is always on duty so the counter is never unattended. EFTPOS terminals at the issues desk are portable to allow customers with access needs to use them easily and staff are happy to provide total payment information to the customer, either verbally or in writing. The self-check terminals may be difficult for customers with access needs so they may wish to have books issued at the counter.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
      • There are no toilets in the library itself however there is an accessible public toilet just outside by the playground. These are spacious with appropriate grab rails and are open 24/7.
    • Places of assembly, entertainment and recreation:

      • Children's activities and other events are held in the library. All areas are accessible for access customers to attend and information about these can be found at the library.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • The presentation area or stage is accessible.
  • Getting out safely:

      • Staff are trained to assist in an emergency. They will check all areas to ensure everyone gets out safely.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Hearing

Silver

These are the features that the business provides to create a positive accessible experience for customers or visitors who are Deaf or have a hearing impairment.

  • Getting ready to go:

    • The website:

      • http://www.wcl.govt.nz/about/branches/newtown/\; http://www.smartnewtown.org.nz/
      • The Newtown Library website is clear and easy to navigate with a comprehensive site map and links to all the information about the library and the events it hosts.
    • Brochures:

      • There is a generic Wellington City Libraries brochure that gives general information and explains the charges applicable to all the Wellington libraries. The font is small and may be difficult for some customers to read. The majority of information about the library can be accessed through the main Wellington City Council Libraries website. Eventfinda has some information on the library included in the local area events.
      • The majority of information about the library can be accessed through the main Wellington City COuncil Libraries website. Eventfinda has some information on the library included in the local area events.
  • Arriving and Getting In:

    • Bus Stop:

      • The following services will get you to the library and Smart Newtown: - 3 Karori Park-City-Lyall Bay (Mon-Sun) - 10 City-Newtown Park Zoo via Massey University (Mon-Fri) - 11 City-Seatoun via Massey University(Mon-Sun) - 23 Mairangi-City-Houghton Bay via Melrose (Mon-Sun) - 43 Strathmore-City-Khandallah via Cockayne Rd (Mon-Sun) - 44 Strathmore-City-Khandallah via Homebush Rd (Mon-Sun) The nearest bus stop to get off at, if coming from the city, is the Newtown Shops stop 6019 - it is then a 2min walk right once you are off the bus to the corner Constable and Riddiford and the library and playground is just around the corner on the left. From the south take route 11 and get off opposite the library at stop 7020. Turn right and go 50m to cross over Constable Street and 25 m to the right is the library and playground.
      • The bus stop is located on Riddiford Street
      • The bus stop number is 6019 from city and 7020 from south
      • The bus routes are 3, 10, 11, 23, 43, 44
      • There is seating and shelter at the bus stop.
    • Car parking:

      • A free 60-minute accessible park is available directly outside the library. There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up and drop off customers.
      • There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up nad drop off customers.
    • Kerb Side:

      • A kerb ramp is located at the rear of the accessible car park. There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The easiest accessible route to the library is located by the Smart Newton centre, however this is not signposted.
    • The main entrance into the site:

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
      • Ramps exist for thresholds greater than 20mm.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • Information can be sent out via email.
    • The identified accessible route within the site:

      • The library is easy to get around for all customers.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is large and clear with good contrast. It is not all easy to see from the entrance, however staff will assist to direct you to the sections you need.
    • Sensory options:

      • A listening system exists.
    • Surfaces:

      • The surfaces are short cut pile carpet and is direct stick to ensure the library is easy to get around.
    • Accessible Reception/ Counter / Ticket Sales

      • At least one staff member is always on duty so the counter is never unattended. EFTPOS terminals at the issues desk are portable to allow customers with access needs to use them easily and staff are happy to provide total payment information to the customer, either verbally or in writing. The self-check terminals may be difficult for customers with access needs so they may wish to have books issued at the counter.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
      • There are no toilets in the library itself however there is an accessible public toilet just outside by the playground. These are spacious with appropriate grab rails and are open 24/7.
    • Places of assembly, entertainment and recreation:

      • Children's activities and other events are held in the library. All areas are accessible for access customers to attend and information about these can be found at the library.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • The presentation area or stage is accessible.
  • Getting out safely:

      • Staff are trained to assist in an emergency. They will check all areas to ensure everyone gets out safely.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Mobility

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a mobility impairment.

  • Getting ready to go:

    • The website:

      • http://www.wcl.govt.nz/about/branches/newtown/\; http://www.smartnewtown.org.nz/
      • The Newtown Library website is clear and easy to navigate with a comprehensive site map and links to all the information about the library and the events it hosts.
    • Brochures:

      • There is a generic Wellington City Libraries brochure that gives general information and explains the charges applicable to all the Wellington libraries. The font is small and may be difficult for some customers to read. The majority of information about the library can be accessed through the main Wellington City Council Libraries website. Eventfinda has some information on the library included in the local area events.
      • The majority of information about the library can be accessed through the main Wellington City COuncil Libraries website. Eventfinda has some information on the library included in the local area events.
  • Arriving and Getting In:

    • Bus Stop:

      • The following services will get you to the library and Smart Newtown: - 3 Karori Park-City-Lyall Bay (Mon-Sun) - 10 City-Newtown Park Zoo via Massey University (Mon-Fri) - 11 City-Seatoun via Massey University(Mon-Sun) - 23 Mairangi-City-Houghton Bay via Melrose (Mon-Sun) - 43 Strathmore-City-Khandallah via Cockayne Rd (Mon-Sun) - 44 Strathmore-City-Khandallah via Homebush Rd (Mon-Sun) The nearest bus stop to get off at, if coming from the city, is the Newtown Shops stop 6019 - it is then a 2min walk right once you are off the bus to the corner Constable and Riddiford and the library and playground is just around the corner on the left. From the south take route 11 and get off opposite the library at stop 7020. Turn right and go 50m to cross over Constable Street and 25 m to the right is the library and playground.
      • The bus stop is located on Riddiford Street
      • The bus stop number is 6019 from city and 7020 from south
      • The bus routes are 3, 10, 11, 23, 43, 44
      • There is seating and shelter at the bus stop.
    • Car parking:

      • A free 60-minute accessible park is available directly outside the library. There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up and drop off customers.
      • There is accessible car parking.
      • The accessible parking is easy to find and well sign posted.
      • There is no shelter over the accessible car parking.
      • There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up nad drop off customers.
    • Kerb Side:

      • A kerb ramp is located at the rear of the accessible car park. There is a kerb ramp for changes in level between the car park and footpath.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The easiest accessible route to the library is located by the Smart Newton centre, however this is not signposted.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
      • Ramps exist for thresholds greater than 20mm.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

    • The identified accessible route within the site:

      • The library is easy to get around for all customers.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is large and clear with good contrast. It is not all easy to see from the entrance, however staff will assist to direct you to the sections you need.
    • Surfaces:

      • The surfaces are short cut pile carpet and is direct stick to ensure the library is easy to get around.
      • Easy movement around the site due to short cut carpet pile.
    • Accessible Reception/ Counter / Ticket Sales

      • At least one staff member is always on duty so the counter is never unattended. EFTPOS terminals at the issues desk are portable to allow customers with access needs to use them easily and staff are happy to provide total payment information to the customer, either verbally or in writing. The self-check terminals may be difficult for customers with access needs so they may wish to have books issued at the counter.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one access space at the service or reception counter.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
      • There are no toilets in the library itself however there is an accessible public toilet just outside by the playground. These are spacious with appropriate grab rails and are open 24/7.
    • Places of assembly, entertainment and recreation:

      • Children's activities and other events are held in the library. All areas are accessible for access customers to attend and information about these can be found at the library.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • The presentation area or stage is accessible.
  • Getting out safely:

      • Staff are trained to assist in an emergency. They will check all areas to ensure everyone gets out safely.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Parents

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with young children.

  • Getting ready to go:

    • The website:

      • http://www.wcl.govt.nz/about/branches/newtown/\; http://www.smartnewtown.org.nz/
      • The Newtown Library website is clear and easy to navigate with a comprehensive site map and links to all the information about the library and the events it hosts.
    • Brochures:

      • There is a generic Wellington City Libraries brochure that gives general information and explains the charges applicable to all the Wellington libraries. The font is small and may be difficult for some customers to read. The majority of information about the library can be accessed through the main Wellington City Council Libraries website. Eventfinda has some information on the library included in the local area events.
      • The majority of information about the library can be accessed through the main Wellington City COuncil Libraries website. Eventfinda has some information on the library included in the local area events.
  • Arriving and Getting In:

    • Bus Stop:

      • The following services will get you to the library and Smart Newtown: - 3 Karori Park-City-Lyall Bay (Mon-Sun) - 10 City-Newtown Park Zoo via Massey University (Mon-Fri) - 11 City-Seatoun via Massey University(Mon-Sun) - 23 Mairangi-City-Houghton Bay via Melrose (Mon-Sun) - 43 Strathmore-City-Khandallah via Cockayne Rd (Mon-Sun) - 44 Strathmore-City-Khandallah via Homebush Rd (Mon-Sun) The nearest bus stop to get off at, if coming from the city, is the Newtown Shops stop 6019 - it is then a 2min walk right once you are off the bus to the corner Constable and Riddiford and the library and playground is just around the corner on the left. From the south take route 11 and get off opposite the library at stop 7020. Turn right and go 50m to cross over Constable Street and 25 m to the right is the library and playground.
      • The bus stop is located on Riddiford Street
      • The bus stop number is 6019 from city and 7020 from south
      • The bus routes are 3, 10, 11, 23, 43, 44
      • There is seating and shelter at the bus stop.
    • Car parking:

      • A free 60-minute accessible park is available directly outside the library. There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up and drop off customers.
      • There are no dedicated parent car parks.
      • There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up nad drop off customers.
    • Kerb Side:

      • A kerb ramp is located at the rear of the accessible car park. There is a kerb ramp for changes in level between the car park and footpath.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The easiest accessible route to the library is located by the Smart Newton centre, however this is not signposted.
    • The main entrance into the site:

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
      • Ramps exist for thresholds greater than 20mm.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

    • The identified accessible route within the site:

      • The library is easy to get around for all customers.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is large and clear with good contrast. It is not all easy to see from the entrance, however staff will assist to direct you to the sections you need.
    • Surfaces:

      • The surfaces are short cut pile carpet and is direct stick to ensure the library is easy to get around.
      • Easy movement around the site due to short cut carpet pile.
    • Accessible Reception/ Counter / Ticket Sales

      • At least one staff member is always on duty so the counter is never unattended. EFTPOS terminals at the issues desk are portable to allow customers with access needs to use them easily and staff are happy to provide total payment information to the customer, either verbally or in writing. The self-check terminals may be difficult for customers with access needs so they may wish to have books issued at the counter.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one access space at the service or reception counter.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
      • There are no toilets in the library itself however there is an accessible public toilet just outside by the playground. These are spacious with appropriate grab rails and are open 24/7.
    • Places of assembly, entertainment and recreation:

      • Children's activities and other events are held in the library. All areas are accessible for access customers to attend and information about these can be found at the library.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • The presentation area or stage is accessible.
  • Getting out safely:

      • Staff are trained to assist in an emergency. They will check all areas to ensure everyone gets out safely.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Learning & Intellectual

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a learning or intellectual impairment.

  • Getting ready to go:

    • The website:

      • http://www.wcl.govt.nz/about/branches/newtown/\; http://www.smartnewtown.org.nz/
      • The Newtown Library website is clear and easy to navigate with a comprehensive site map and links to all the information about the library and the events it hosts.
    • Brochures:

      • There is a generic Wellington City Libraries brochure that gives general information and explains the charges applicable to all the Wellington libraries. The font is small and may be difficult for some customers to read. The majority of information about the library can be accessed through the main Wellington City Council Libraries website. Eventfinda has some information on the library included in the local area events.
      • The majority of information about the library can be accessed through the main Wellington City COuncil Libraries website. Eventfinda has some information on the library included in the local area events.
  • Arriving and Getting In:

    • Bus Stop:

      • The following services will get you to the library and Smart Newtown: - 3 Karori Park-City-Lyall Bay (Mon-Sun) - 10 City-Newtown Park Zoo via Massey University (Mon-Fri) - 11 City-Seatoun via Massey University(Mon-Sun) - 23 Mairangi-City-Houghton Bay via Melrose (Mon-Sun) - 43 Strathmore-City-Khandallah via Cockayne Rd (Mon-Sun) - 44 Strathmore-City-Khandallah via Homebush Rd (Mon-Sun) The nearest bus stop to get off at, if coming from the city, is the Newtown Shops stop 6019 - it is then a 2min walk right once you are off the bus to the corner Constable and Riddiford and the library and playground is just around the corner on the left. From the south take route 11 and get off opposite the library at stop 7020. Turn right and go 50m to cross over Constable Street and 25 m to the right is the library and playground.
      • The bus stop is located on Riddiford Street
      • The bus stop number is 6019 from city and 7020 from south
      • The bus routes are 3, 10, 11, 23, 43, 44
      • There is seating and shelter at the bus stop.
    • Car parking:

      • A free 60-minute accessible park is available directly outside the library. There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up and drop off customers.
      • There is no drop official off zone, however there is 30 min parking area outside that will allow time to pick up nad drop off customers.
    • Kerb Side:

      • A kerb ramp is located at the rear of the accessible car park. There is a kerb ramp for changes in level between the car park and footpath.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The easiest accessible route to the library is located by the Smart Newton centre, however this is not signposted.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
    • Main entrance doorways (this includes gates and turnstiles)

      • The entrance to the library is on Constable Street, about 25 metres from the corner of Riddiford Street and Constable Street. There is a small park and playground on this corner, and the library is on the ground floor of the building next to the park.
      • Ramps exist for thresholds greater than 20mm.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

    • The identified accessible route within the site:

      • The library is easy to get around for all customers.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Signage within the site:

      • Signage is large and clear with good contrast. It is not all easy to see from the entrance, however staff will assist to direct you to the sections you need.
    • Surfaces:

      • The surfaces are short cut pile carpet and is direct stick to ensure the library is easy to get around.
      • The floor surface covering is plain and clear.
    • Accessible Reception/ Counter / Ticket Sales

      • At least one staff member is always on duty so the counter is never unattended. EFTPOS terminals at the issues desk are portable to allow customers with access needs to use them easily and staff are happy to provide total payment information to the customer, either verbally or in writing. The self-check terminals may be difficult for customers with access needs so they may wish to have books issued at the counter.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • There is a private room or quieter area available to use for communication or personal requirements.
      • There is an accessible buzzer/bell/alerting device to attract staff attention at the counter
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
      • There are no toilets in the library itself however there is an accessible public toilet just outside by the playground. These are spacious with appropriate grab rails and are open 24/7.
    • Places of assembly, entertainment and recreation:

      • Children's activities and other events are held in the library. All areas are accessible for access customers to attend and information about these can be found at the library.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • The presentation area or stage is accessible.
  • Getting out safely:

      • Staff are trained to assist in an emergency. They will check all areas to ensure everyone gets out safely.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

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