Breadcrumbs

Wellington Central Library

Contact Information

Wellington Central Library
65 Victoria Street, PO Box 1992, Wellington, 6140, 04 801 4040, Wellington 6140
-41.288146,174.776659
Phone: 04 801 4040
Fax: Not available
www.wcl.govt.nz

Accessibility Report

Summary

Gold

The Wellington Central Library is situated at 65 Victoria Street in the heart of the CBD. It has a comprehensive selection of books, music and movies for borrowing and there is an online service for people who cannot get to the library, as well as several satellite services around the suburbs. It is easily accessed via public transport and there is a car park underneath the building. A home delivery service is also available.

View the full accessibility report for Wellington Central Library.

Ratings by Access Group

The Be. Welcome Assessment rates the accessibility of the organisation in each of the following 5 access groups, as well as providing an overall rating:

Overall Rating
Gold 82%
Vision
Gold 82%
Hearing
Gold 82%
Mobility
Gold 84%
Parents
Gold 85%
Learning & Intellectual
Gold 85%

Vision

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a vision impairment.

  • Getting ready to go:

    • The website:

      • www.wcl.govt.nz
      • Information on the accessible facilities is also outlined on this organisation's website.
      • An informative, user-friendly website provides all necessary information including a link from the home page to a section on services for customers with disabilities. This includes information on how to access the home delivery service.
      • The library is moving towards electronic brochures instead of print. Call the library for any information, or look online.
  • Arriving and Getting In:

    • Bus Stop:

      • All routes through Central City Wellington go close to the Central Library. If travelling south into the city get off at the Willis Street stop. If travelling north into the city get off at the Manners Street stop. A shorter route is through Chews Lane from Willis Street to Victoria Street, then take the pedestrian crossing and turn left.
      • The bus stop is located on Willis St, Willbank Court and Manners St.
      • The bus stop numbers are 5510 from the north and 5515 from the south.
      • Every major bus route through central Wellington.
      • There is seating and shelter at the bus stop.
    • Car parking:

      • There is accessible car parking.
      • There is shelter over the accessible car parking.
    • Drop off/pick up zone:

      • A drop off zone at the front of the library on Victoria Street allows for a five minute drop off. It is marked as a P5. A kerb cut allows easy access. Another option is to be dropped off in the car park as another option as it is covered and flat.
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
      • There is a kerb curb cut to the pavement or the environment is level.
    • Drop off/pick up zone signage:

      • Drop off signage used is the P5 parking signs.
      • The drop off/pick up zone is easy to find and well sign posted.
    • Kerb Side:

      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The library is accessed directly off Victoria Street and has a good clear access way without obstructions.
      • The accessible route to the site has a minimum width of 1200mm.
      • There are no tactile indicators installed to help navigate to the main entrance.
    • The main entrance into the site:

      • Main entrance is flat.
    • Main entrance signage:

      • The library is well signposted.
    • Main entrance doorways (this includes gates and turnstiles)

      • The automated entrance doors are well marked and enable easy entry.
  • Getting around within the site:

    • Customer Service:

      • Staff at the information desk are willing to assist in any way.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are provided in other languages
      • There are interpreters available on site.
      • NZSL - staff member. Have also done tours in Chinese.
    • Pricing Information:

      • Price tags have large print.
    • The identified accessible route within the site:

      • The library has easy access to all three floors via either stairs, an escalator or the lifts.
      • The accessible route within the site has a minimum width of 1200mm.
      • Any permanently fixed objects are detectable by a person using a cane.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Sensory options:

      • A portable hearing loop is available at the information desk on the ground floor.
      • Braille or tactile methods are used to help indicate location.
    • Surfaces:

      • The carpet is not a direct stick and there is a significant lip when the level changes on the ground floor by the returns desk. The carpet also has strong patterns which may be difficult for some customers.
      • The floor surface covering has a strong pattern and could be disorienting.
      • Tactile indicators are not installed on the accessible route
    • Lifts:

      • The lifts are located on the left side of the library and go to all floors. It is signposted above the entrance on the ground floor.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
      • There are raised tactile numbers on each landing.
    • Stairs or Steps:

      • The stairs are well contrasted and make use of tactile markings on all levels.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • The information desk has an accessible counter for use by access customers with good seating. The issue desks are slightly higher but still easy to use.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • There are no accessible toilets in the library. The closest one is in the cafe on the mezzanine floor accessed outside the entry to the library. This is accessible by stairs or the car park lifts.
    • Places of assembly, entertainment and recreation:

      • Two small meeting rooms are available for hire. These seat around five to six people.
      • Meeting rooms are on the accessible route.
      • There are drinking fountains available.
      • There is no direct access to an accessible toilet.
      • Civic square just next door has a grassed area for support animals.
  • Getting out safely:

      • Staff have regular health and safety training. They do not have an evacuation chair. Staff will assist visitors on level one and two if necessary.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are visual fire alerting devices.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Hearing

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors who are Deaf or have a hearing impairment.

  • Getting ready to go:

    • The website:

      • www.wcl.govt.nz
      • Information on the accessible facilities is also outlined on this organisation's website.
      • An informative, user-friendly website provides all necessary information including a link from the home page to a section on services for customers with disabilities. This includes information on how to access the home delivery service.
      • The library is moving towards electronic brochures instead of print. Call the library for any information, or look online.
  • Arriving and Getting In:

    • Bus Stop:

      • All routes through Central City Wellington go close to the Central Library. If travelling south into the city get off at the Willis Street stop. If travelling north into the city get off at the Manners Street stop. A shorter route is through Chews Lane from Willis Street to Victoria Street, then take the pedestrian crossing and turn left.
      • The bus stop is located on Willis St, Willbank Court and Manners St.
      • The bus stop numbers are 5510 from the north and 5515 from the south.
      • Every major bus route through central Wellington.
      • There is seating and shelter at the bus stop.
    • Drop off/pick up zone:

      • A drop off zone at the front of the library on Victoria Street allows for a five minute drop off. It is marked as a P5. A kerb cut allows easy access. Another option is to be dropped off in the car park as another option as it is covered and flat.
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
      • There is a kerb curb cut to the pavement or the environment is level.
    • Drop off/pick up zone signage:

      • Drop off signage used is the P5 parking signs.
      • The drop off/pick up zone is easy to find and well sign posted.
    • The identified accessible route to the site:

      • The library is accessed directly off Victoria Street and has a good clear access way without obstructions.
    • The main entrance into the site:

      • Main entrance is flat.
    • Main entrance signage:

      • The library is well signposted.
    • Main entrance doorways (this includes gates and turnstiles)

      • The automated entrance doors are well marked and enable easy entry.
  • Getting around within the site:

    • Customer Service:

      • Staff at the information desk are willing to assist in any way.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are provided in other languages
      • There are interpreters available on site.
      • NZSL - staff member. Have also done tours in Chinese.
    • The identified accessible route within the site:

      • The library has easy access to all three floors via either stairs, an escalator or the lifts.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Sensory options:

      • A portable hearing loop is available at the information desk on the ground floor.
      • There is a hearing loop available.
    • Surfaces:

      • The carpet is not a direct stick and there is a significant lip when the level changes on the ground floor by the returns desk. The carpet also has strong patterns which may be difficult for some customers.
    • Lifts:

      • The lifts are located on the left side of the library and go to all floors. It is signposted above the entrance on the ground floor.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • The stairs are well contrasted and make use of tactile markings on all levels.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • The information desk has an accessible counter for use by access customers with good seating. The issue desks are slightly higher but still easy to use.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • There are no accessible toilets in the library. The closest one is in the cafe on the mezzanine floor accessed outside the entry to the library. This is accessible by stairs or the car park lifts.
    • Places of assembly, entertainment and recreation:

      • Two small meeting rooms are available for hire. These seat around five to six people.
      • Meeting rooms are on the accessible route.
      • There are drinking fountains available.
      • There is no direct access to an accessible toilet.
      • There are assistive listening systems provided.
      • Civic square just next door has a grassed area for support animals.
  • Getting out safely:

      • Staff have regular health and safety training. They do not have an evacuation chair. Staff will assist visitors on level one and two if necessary.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Mobility

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a mobility impairment.

  • Getting ready to go:

    • The website:

      • www.wcl.govt.nz
      • Information on the accessible facilities is also outlined on this organisation's website.
      • An informative, user-friendly website provides all necessary information including a link from the home page to a section on services for customers with disabilities. This includes information on how to access the home delivery service.
      • The library is moving towards electronic brochures instead of print. Call the library for any information, or look online.
  • Arriving and Getting In:

    • Bus Stop:

      • All routes through Central City Wellington go close to the Central Library. If travelling south into the city get off at the Willis Street stop. If travelling north into the city get off at the Manners Street stop. A shorter route is through Chews Lane from Willis Street to Victoria Street, then take the pedestrian crossing and turn left.
      • The bus stop is located on Willis St, Willbank Court and Manners St.
      • The bus stop numbers are 5510 from the north and 5515 from the south.
      • Every major bus route through central Wellington.
      • There is seating and shelter at the bus stop.
    • Car parking:

      • There is accessible car parking.
      • There is shelter over the accessible car parking.
    • Drop off/pick up zone:

      • A drop off zone at the front of the library on Victoria Street allows for a five minute drop off. It is marked as a P5. A kerb cut allows easy access. Another option is to be dropped off in the car park as another option as it is covered and flat.
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
      • There is a kerb curb cut to the pavement or the environment is level.
    • Drop off/pick up zone signage:

      • Drop off signage used is the P5 parking signs.
      • The drop off/pick up zone is easy to find and well sign posted.
    • Kerb Side:

      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The library is accessed directly off Victoria Street and has a good clear access way without obstructions.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • Main entrance is flat.
    • Main entrance signage:

      • The library is well signposted.
    • Main entrance doorways (this includes gates and turnstiles)

      • The automated entrance doors are well marked and enable easy entry.
  • Getting around within the site:

    • Customer Service:

      • Staff at the information desk are willing to assist in any way.
      • There are staff available to help with any access enquiries.
      • Wheeled book carts and magnifiers.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are provided in other languages
      • There are interpreters available on site.
      • NZSL - staff member. Have also done tours in Chinese.
    • The identified accessible route within the site:

      • The library has easy access to all three floors via either stairs, an escalator or the lifts.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Sensory options:

      • A portable hearing loop is available at the information desk on the ground floor.
    • Surfaces:

      • The carpet is not a direct stick and there is a significant lip when the level changes on the ground floor by the returns desk. The carpet also has strong patterns which may be difficult for some customers.
      • Carpet around the site is long pile.
    • Lifts:

      • The lifts are located on the left side of the library and go to all floors. It is signposted above the entrance on the ground floor.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • The stairs are well contrasted and make use of tactile markings on all levels.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • The information desk has an accessible counter for use by access customers with good seating. The issue desks are slightly higher but still easy to use.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one access space at the service or reception counter.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • There are no accessible toilets in the library. The closest one is in the cafe on the mezzanine floor accessed outside the entry to the library. This is accessible by stairs or the car park lifts.
    • Places of assembly, entertainment and recreation:

      • Two small meeting rooms are available for hire. These seat around five to six people.
      • Meeting rooms are on the accessible route.
      • There are drinking fountains available.
      • There is no direct access to an accessible toilet.
      • Civic square just next door has a grassed area for support animals.
  • Getting out safely:

      • Staff have regular health and safety training. They do not have an evacuation chair. Staff will assist visitors on level one and two if necessary.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Parents

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with young children.

  • Getting ready to go:

    • The website:

      • www.wcl.govt.nz
      • Information on the accessible facilities is also outlined on this organisation's website.
      • An informative, user-friendly website provides all necessary information including a link from the home page to a section on services for customers with disabilities. This includes information on how to access the home delivery service.
      • The library is moving towards electronic brochures instead of print. Call the library for any information, or look online.
  • Arriving and Getting In:

    • Bus Stop:

      • All routes through Central City Wellington go close to the Central Library. If travelling south into the city get off at the Willis Street stop. If travelling north into the city get off at the Manners Street stop. A shorter route is through Chews Lane from Willis Street to Victoria Street, then take the pedestrian crossing and turn left.
      • The bus stop is located on Willis St, Willbank Court and Manners St.
      • The bus stop numbers are 5510 from the north and 5515 from the south.
      • Every major bus route through central Wellington.
      • There is seating and shelter at the bus stop.
    • Car parking:

      • There are no dedicated parent car parks.
    • Drop off/pick up zone:

      • A drop off zone at the front of the library on Victoria Street allows for a five minute drop off. It is marked as a P5. A kerb cut allows easy access. Another option is to be dropped off in the car park as another option as it is covered and flat.
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
      • There is a kerb curb cut to the pavement or the environment is level.
    • Drop off/pick up zone signage:

      • Drop off signage used is the P5 parking signs.
      • The drop off/pick up zone is easy to find and well sign posted.
    • Kerb Side:

      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The library is accessed directly off Victoria Street and has a good clear access way without obstructions.
    • The main entrance into the site:

      • Main entrance is flat.
    • Main entrance signage:

      • The library is well signposted.
    • Main entrance doorways (this includes gates and turnstiles)

      • The automated entrance doors are well marked and enable easy entry.
  • Getting around within the site:

    • Customer Service:

      • Staff at the information desk are willing to assist in any way.
      • There are staff available to help with any access enquiries.
      • Wheeled book carts and magnifiers.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are provided in other languages
      • There are interpreters available on site.
      • NZSL - staff member. Have also done tours in Chinese.
    • The identified accessible route within the site:

      • The library has easy access to all three floors via either stairs, an escalator or the lifts.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Sensory options:

      • A portable hearing loop is available at the information desk on the ground floor.
    • Surfaces:

      • The carpet is not a direct stick and there is a significant lip when the level changes on the ground floor by the returns desk. The carpet also has strong patterns which may be difficult for some customers.
      • Carpet around the site is long pile.
    • Lifts:

      • The lifts are located on the left side of the library and go to all floors. It is signposted above the entrance on the ground floor.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • The stairs are well contrasted and make use of tactile markings on all levels.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • The information desk has an accessible counter for use by access customers with good seating. The issue desks are slightly higher but still easy to use.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one access space at the service or reception counter.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • There are no accessible toilets in the library. The closest one is in the cafe on the mezzanine floor accessed outside the entry to the library. This is accessible by stairs or the car park lifts.
    • Places of assembly, entertainment and recreation:

      • Two small meeting rooms are available for hire. These seat around five to six people.
      • Meeting rooms are on the accessible route.
      • There are drinking fountains available.
      • There is no direct access to an accessible toilet.
      • Civic square just next door has a grassed area for support animals.
  • Getting out safely:

      • Staff have regular health and safety training. They do not have an evacuation chair. Staff will assist visitors on level one and two if necessary.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Learning & Intellectual

Gold

These are the features that the business provides to create a positive accessible experience for customers or visitors with a learning or intellectual impairment.

  • Getting ready to go:

    • The website:

      • www.wcl.govt.nz
      • Information on the accessible facilities is also outlined on this organisation's website.
      • An informative, user-friendly website provides all necessary information including a link from the home page to a section on services for customers with disabilities. This includes information on how to access the home delivery service.
      • The library is moving towards electronic brochures instead of print. Call the library for any information, or look online.
  • Arriving and Getting In:

    • Bus Stop:

      • All routes through Central City Wellington go close to the Central Library. If travelling south into the city get off at the Willis Street stop. If travelling north into the city get off at the Manners Street stop. A shorter route is through Chews Lane from Willis Street to Victoria Street, then take the pedestrian crossing and turn left.
      • The bus stop is located on Willis St, Willbank Court and Manners St.
      • The bus stop numbers are 5510 from the north and 5515 from the south.
      • Every major bus route through central Wellington.
      • There is seating and shelter at the bus stop.
    • Drop off/pick up zone:

      • A drop off zone at the front of the library on Victoria Street allows for a five minute drop off. It is marked as a P5. A kerb cut allows easy access. Another option is to be dropped off in the car park as another option as it is covered and flat.
      • The drop off/pick up zone is located within 200 metres of the organisation's entrance.
      • There is no shelter over the drop off/pick up zone.
      • There is a kerb curb cut to the pavement or the environment is level.
    • Drop off/pick up zone signage:

      • Drop off signage used is the P5 parking signs.
      • The drop off/pick up zone is easy to find and well sign posted.
    • Kerb Side:

      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The library is accessed directly off Victoria Street and has a good clear access way without obstructions.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • Main entrance is flat.
    • Main entrance signage:

      • The library is well signposted.
    • Main entrance doorways (this includes gates and turnstiles)

      • The automated entrance doors are well marked and enable easy entry.
  • Getting around within the site:

    • Customer Service:

      • Staff at the information desk are willing to assist in any way.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are provided in other languages
      • There are interpreters available on site.
      • NZSL - staff member. Have also done tours in Chinese.
    • The identified accessible route within the site:

      • The library has easy access to all three floors via either stairs, an escalator or the lifts.
      • The accessible route within the site has a minimum width of 1200mm.
      • You can access all facilities and services within from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Sensory options:

      • A portable hearing loop is available at the information desk on the ground floor.
    • Surfaces:

      • The carpet is not a direct stick and there is a significant lip when the level changes on the ground floor by the returns desk. The carpet also has strong patterns which may be difficult for some customers.
      • The floor surface covering has a strong pattern and could be disorienting.
    • Lifts:

      • The lifts are located on the left side of the library and go to all floors. It is signposted above the entrance on the ground floor.
      • All controls (i.e. landing controls, alarm and emergency telephone) are located within a reachable range.
    • Stairs or Steps:

      • The stairs are well contrasted and make use of tactile markings on all levels.
      • There is a handrail located on at least one or both sides of the stairs.
    • Accessible Reception/ Counter / Ticket Sales

      • The information desk has an accessible counter for use by access customers with good seating. The issue desks are slightly higher but still easy to use.
      • There is a counter located on the accessible route.
      • The counter is accessible and has a clear space of 1200mm x 1200mm in front.
      • There is at least one seat (with an armrest on at least one side and a usable seat height) available to use while waiting.
      • EFTPOS terminals are reachable and usable.
      • There is a telephone available for the access customer to use.
    • Accessible Toilets:

      • There are no accessible toilets in the library. The closest one is in the cafe on the mezzanine floor accessed outside the entry to the library. This is accessible by stairs or the car park lifts.
    • Places of assembly, entertainment and recreation:

      • Two small meeting rooms are available for hire. These seat around five to six people.
      • Meeting rooms are on the accessible route.
      • There are drinking fountains available.
      • There is no direct access to an accessible toilet.
      • Civic square just next door has a grassed area for support animals.
  • Getting out safely:

      • Staff have regular health and safety training. They do not have an evacuation chair. Staff will assist visitors on level one and two if necessary.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.
      • There are visual fire alerting devices.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.