Breadcrumbs

Nairn Street Cottage

Contact Information

Nairn Street Cottage
68 Nairn St, Mount Cook, Wellington 6011
-41.299169,174.769955
Phone: 04 384 9122
Fax: Not available
www.museumswellington.org.nz

Accessibility Report

Summary

Bronze

Nairn Street Cottage is Wellington's oldest original cottage. It is home to the story of the Wallis Family who lived there for three generations. Admission includes a tour of the clapboard cottage and the stunning heritage gardens, where the story of these early settlers and their descendants is brought to life. Access is a little difficult around the site, given the natural topography and the era in which the cottage was constructed. There is a Learning Centre provided on the southern side of the cottage that is on the accessible route and contains all the information on the history of the cottage. The rear garden is also accessible, via a path on the northern side of the cottage.

View the full accessibility report for Nairn Street Cottage.

Ratings by Access Group

The Be. Welcome Assessment rates the accessibility of the organisation in each of the following 5 access groups, as well as providing an overall rating:

Overall Rating
Bronze 57%
Vision
Bronze 57%
Hearing
Just Starting 54%
Mobility
Bronze 61%
Parents
Bronze 59%
Learning & Intellectual
Bronze 59%

Vision

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a vision impairment.

  • Getting ready to go:

    • The website:

      • www.museumswellington.org.nz/nairn-street-cottage
      • The webpage for the Nairn Street Cottage is part of the Wellington Museum's website. There is good contrast with black on white text. Opening hours and prices are all displayed on this page along with the location of the cottage. Images are clearly labelled with Alt-text, making them accessible with screen reading software. Links are provided on the webpage to other Wellington Museum services.
    • Brochures:

      • The brochure for the Nairn Street Cottage is provided as part of Wellington Museum's service. The font is large, clear and legible. It has good colour contrast, using one colour for each location. There is also good contrast between the text and background.
      • Information on the Nairn Street Cottage is available on a number of websites including Trip Advisor, NZ Museums website, and Wellington NZ. A Facebook page is also available.
  • Arriving and Getting In:

    • Bus Stop:

      • The nearest public bus stop is on Brooklyn Road, between Nairn Street and Webb Street and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park). Please see www.metlink.org.nz for route 7 and 8 information. If using a private bus service, note that most bus operators will want to drop passengers off at the base of the hill, or at the intersection with Thompson Street. The grade of Nairn Street is approx. 1 in 6, so please notify the driver if this is not possible to negotiate.
      • The bus stop number is 6712
      • The bus stop is located on Brooklyn Rd, and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park)
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Nairn Street is mostly resident-only parking\; however, there are two standard (non-accessible) P60 spaces directly outside the cottage for visitors.
      • There is no accessible car parking.
      • There is no shelter over the accessible car parking.
    • Drop off/pick up zone:

      • Currently, bus operators prefer to drop visitors to the cottage at the bottom or the top of Nairn St. Nairn St grade is approximately 1 in 6, so if this is difficult, please advise the driver. There are driveways either side of the P60 parking spaces which could be used as drop off zones, with access to the footpath via the vehicle crossing points.
      • There is no shelter over the drop off/pick up zone.
      • There is no kerb curb cut to the pavement or the environment is uneven.
    • Drop off/pick up zone signage:

    • Kerb Side:

      • All available car parking is on street. As these are not marked specifically for accessible parking, there are no kerb cut downs to access the footpath.
    • The identified accessible route to the site:

      • Nairn Street is very steep (approximately 1 in 6 grade). The footpaths on both sides of Nairn Street are the full width of the berm, and are in very good condition. They are also clear of any objects, aside from poles displaying parking restriction signs. If using public transport, take care crossing Nairn Street as there are no formal pedestrian crossings. There is a refuge island at the intersection of Nairn Street with Brooklyn Road.
      • The accessible route to the site has a minimum width of 1200mm.
      • There are no tactile indicators installed to help navigate to the main entrance.
    • The main entrance into the site:

      • There are three entrances to the Nairn Street Cottage. The lower entrance (northern end) leads to the garden at the rear of the section\; the middle entrance leads to the front steps up to the cottage\; and the top entrance (southern end) is considered the main entrance and connects to the Learning Centre.
    • Main entrance signage:

      • Signage for the Nairn Street Cottage is located at the southern entrance to the section. In addition to the name, the sign includes the opening hours for the cottage.
    • Main entrance doorways (this includes gates and turnstiles)

      • Small gates are installed at each entrance. Those at the top and lower entrances are open during opening hours for easier access. The Learning Centre door is constructed in solid timber and, as with the gates, will be open during opening hours. A large lever door handle is installed for opening the door if it is closed.
      • The main entrance blends in with its surroundings.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • There are no ramps for thresholds greater than 20mm.
  • Getting around within the site:

    • Customer Service:

      • Nairn Street Cottage is part of Wellington Museum and shares its resources with the main museum. As most events at the cottage are guided tours, there is always a staff member on hand to help if required. All staff have ongoing disability awareness training. There is no mobility equipment at the cottage, but there is at the museum. If mobility equipment is required, let the museum staff know before you arrive so they can transfer the equipment from the main museum.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Wellington Museum has a staff member that can speak Mandarin.
      • There is information available on DVDs using captions and NZ Sign Language.
      • There is large print information available.
    • Pricing Information:

    • The identified accessible route within the site:

      • At present, good access is available to the rear garden via a path at the northern end of the section. This path is constructed of compacted gravel with a light stone chip to keep the experience real. Access to the Learning Centre is available directly from the main entrance at the southern end of the property. There is a small lip at the doorway, created by the door sill, so assistance may be required. Similarly, access to the accessible toilet has small door sill lips. Access can be achieved from the rear of the Learning Centre, or from the path at the side of the building. There is a high step at the front door to the cottage. Once inside the cottage, access is available to the two bedrooms and the kitchen area on the ground floor. There is a steep set of stairs up to two more bedrooms. The washhouse is separate from the house at the rear of the cottage. Access to the wash house is best achieved using the path on the side of the Visitor Centre\; however, there are steps down to and into the wash house.
      • The width of the accessible route within the site is less than 1200mm.
      • Any permanently fixed objects are detectable by a person using a cane.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • There are steps along the accessible route within the site.
      • The accessible route has multiple levels of terrain.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • There is a graded path leading from the path on the north side of the cottage, down to the garden at the rear of the section.
      • There are no handrails.
    • Sensory options:

      • The Learning Centre is well lit with natural and artificial lighting. Lights installed in the centre are controlled by three separate switches, including extra lighting for the main display. The cottage itself has limited natural lighting. Modern lighting has been installed, but is kept at the level that would have existed at the time the Wallis family was living there.
    • Surfaces:

      • Learning Centre - flooring is short cut pile carpet, directly stuck to the floor with a minimal pattern. Cottage - Flooring is solid timber in keeping with the era of the cottage. The floor is stable and firm but can be slightly uneven in places. Garden - the path is mostly constructed by compacted material with a loose small stone chip. This is stable and firm, but as with any surface like this, care may still be required. A small section down to the lower part of the garden is grassed. Entrance - is constructed from red bricks and is uneven. These can become slippery in wet weather.
      • The floor surface covering is plain and clear.
      • Tactile indicators are not installed on the accessible route
    • Stairs or Steps:

      • The stairs inside the cottage are not accessible. Due to the era and limited space in which the cottage was constructed, the stairs to the top bedrooms is very steep and are not recommended for the accessible visitor.
    • Accessible Toilets:

      • Access is either through the Learning Centre or along the brick path to the side of the building.
      • The accessible toilet is located at the rear of the Learning Centre.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is +/- 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The Learning Centre is a small room, allowing for good visual and hearing of the information film, display and talks.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A garden and grassed area is located at the rear of the section. This is accessed by the path at the northern end of the property. A herb garden is located along this path, displaying and promoting self-sustainability.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff are well trained in Health and Safety procedures, including safe evacuation of Access customers. They hold regular meetings and training sessions to keep up to date with best practice.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.

Hearing

Just Starting

These are the features that the business provides to create a positive accessible experience for customers or visitors who are Deaf or have a hearing impairment.

  • Getting ready to go:

    • The website:

      • www.museumswellington.org.nz/nairn-street-cottage
      • The webpage for the Nairn Street Cottage is part of the Wellington Museum's website. There is good contrast with black on white text. Opening hours and prices are all displayed on this page along with the location of the cottage. Images are clearly labelled with Alt-text, making them accessible with screen reading software. Links are provided on the webpage to other Wellington Museum services.
    • Brochures:

      • The brochure for the Nairn Street Cottage is provided as part of Wellington Museum's service. The font is large, clear and legible. It has good colour contrast, using one colour for each location. There is also good contrast between the text and background.
      • Information on the Nairn Street Cottage is available on a number of websites including Trip Advisor, NZ Museums website, and Wellington NZ. A Facebook page is also available.
  • Arriving and Getting In:

    • Bus Stop:

      • The nearest public bus stop is on Brooklyn Road, between Nairn Street and Webb Street and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park). Please see www.metlink.org.nz for route 7 and 8 information. If using a private bus service, note that most bus operators will want to drop passengers off at the base of the hill, or at the intersection with Thompson Street. The grade of Nairn Street is approx. 1 in 6, so please notify the driver if this is not possible to negotiate.
      • The bus stop number is 6712
      • The bus stop is located on Brooklyn Rd, and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park)
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Nairn Street is mostly resident-only parking\; however, there are two standard (non-accessible) P60 spaces directly outside the cottage for visitors.
    • Drop off/pick up zone:

      • Currently, bus operators prefer to drop visitors to the cottage at the bottom or the top of Nairn St. Nairn St grade is approximately 1 in 6, so if this is difficult, please advise the driver. There are driveways either side of the P60 parking spaces which could be used as drop off zones, with access to the footpath via the vehicle crossing points.
      • There is no shelter over the drop off/pick up zone.
      • There is no kerb curb cut to the pavement or the environment is uneven.
    • Drop off/pick up zone signage:

    • Kerb Side:

      • All available car parking is on street. As these are not marked specifically for accessible parking, there are no kerb cut downs to access the footpath.
    • The identified accessible route to the site:

      • Nairn Street is very steep (approximately 1 in 6 grade). The footpaths on both sides of Nairn Street are the full width of the berm, and are in very good condition. They are also clear of any objects, aside from poles displaying parking restriction signs. If using public transport, take care crossing Nairn Street as there are no formal pedestrian crossings. There is a refuge island at the intersection of Nairn Street with Brooklyn Road.
    • The main entrance into the site:

      • There are three entrances to the Nairn Street Cottage. The lower entrance (northern end) leads to the garden at the rear of the section\; the middle entrance leads to the front steps up to the cottage\; and the top entrance (southern end) is considered the main entrance and connects to the Learning Centre.
    • Main entrance signage:

      • Signage for the Nairn Street Cottage is located at the southern entrance to the section. In addition to the name, the sign includes the opening hours for the cottage.
    • Main entrance doorways (this includes gates and turnstiles)

      • Small gates are installed at each entrance. Those at the top and lower entrances are open during opening hours for easier access. The Learning Centre door is constructed in solid timber and, as with the gates, will be open during opening hours. A large lever door handle is installed for opening the door if it is closed.
      • There are no ramps for thresholds greater than 20mm.
  • Getting around within the site:

    • Customer Service:

      • Nairn Street Cottage is part of Wellington Museum and shares its resources with the main museum. As most events at the cottage are guided tours, there is always a staff member on hand to help if required. All staff have ongoing disability awareness training. There is no mobility equipment at the cottage, but there is at the museum. If mobility equipment is required, let the museum staff know before you arrive so they can transfer the equipment from the main museum.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Wellington Museum has a staff member that can speak Mandarin.
      • There is information available on DVDs using captions and NZ Sign Language.
      • Information can be sent out via email.
    • The identified accessible route within the site:

      • At present, good access is available to the rear garden via a path at the northern end of the section. This path is constructed of compacted gravel with a light stone chip to keep the experience real. Access to the Learning Centre is available directly from the main entrance at the southern end of the property. There is a small lip at the doorway, created by the door sill, so assistance may be required. Similarly, access to the accessible toilet has small door sill lips. Access can be achieved from the rear of the Learning Centre, or from the path at the side of the building. There is a high step at the front door to the cottage. Once inside the cottage, access is available to the two bedrooms and the kitchen area on the ground floor. There is a steep set of stairs up to two more bedrooms. The washhouse is separate from the house at the rear of the cottage. Access to the wash house is best achieved using the path on the side of the Visitor Centre\; however, there are steps down to and into the wash house.
      • The width of the accessible route within the site is less than 1200mm.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The accessible route has multiple levels of terrain.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • There are no handrails.
    • Sensory options:

      • The Learning Centre is well lit with natural and artificial lighting. Lights installed in the centre are controlled by three separate switches, including extra lighting for the main display. The cottage itself has limited natural lighting. Modern lighting has been installed, but is kept at the level that would have existed at the time the Wallis family was living there.
    • Surfaces:

      • Learning Centre - flooring is short cut pile carpet, directly stuck to the floor with a minimal pattern. Cottage - Flooring is solid timber in keeping with the era of the cottage. The floor is stable and firm but can be slightly uneven in places. Garden - the path is mostly constructed by compacted material with a loose small stone chip. This is stable and firm, but as with any surface like this, care may still be required. A small section down to the lower part of the garden is grassed. Entrance - is constructed from red bricks and is uneven. These can become slippery in wet weather.
    • Stairs or Steps:

      • The stairs inside the cottage are not accessible. Due to the era and limited space in which the cottage was constructed, the stairs to the top bedrooms is very steep and are not recommended for the accessible visitor.
    • Accessible Toilets:

      • Access is either through the Learning Centre or along the brick path to the side of the building.
      • The accessible toilet is located at the rear of the Learning Centre.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is +/- 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The Learning Centre is a small room, allowing for good visual and hearing of the information film, display and talks.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A garden and grassed area is located at the rear of the section. This is accessed by the path at the northern end of the property. A herb garden is located along this path, displaying and promoting self-sustainability.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff are well trained in Health and Safety procedures, including safe evacuation of Access customers. They hold regular meetings and training sessions to keep up to date with best practice.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.

Mobility

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a mobility impairment.

  • Getting ready to go:

    • The website:

      • www.museumswellington.org.nz/nairn-street-cottage
      • The webpage for the Nairn Street Cottage is part of the Wellington Museum's website. There is good contrast with black on white text. Opening hours and prices are all displayed on this page along with the location of the cottage. Images are clearly labelled with Alt-text, making them accessible with screen reading software. Links are provided on the webpage to other Wellington Museum services.
    • Brochures:

      • The brochure for the Nairn Street Cottage is provided as part of Wellington Museum's service. The font is large, clear and legible. It has good colour contrast, using one colour for each location. There is also good contrast between the text and background.
      • Information on the Nairn Street Cottage is available on a number of websites including Trip Advisor, NZ Museums website, and Wellington NZ. A Facebook page is also available.
  • Arriving and Getting In:

    • Bus Stop:

      • The nearest public bus stop is on Brooklyn Road, between Nairn Street and Webb Street and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park). Please see www.metlink.org.nz for route 7 and 8 information. If using a private bus service, note that most bus operators will want to drop passengers off at the base of the hill, or at the intersection with Thompson Street. The grade of Nairn Street is approx. 1 in 6, so please notify the driver if this is not possible to negotiate.
      • The bus stop number is 6712
      • The bus stop is located on Brooklyn Rd, and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park)
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Nairn Street is mostly resident-only parking\; however, there are two standard (non-accessible) P60 spaces directly outside the cottage for visitors.
      • There is no accessible car parking.
      • There is no shelter over the accessible car parking.
    • Drop off/pick up zone:

      • Currently, bus operators prefer to drop visitors to the cottage at the bottom or the top of Nairn St. Nairn St grade is approximately 1 in 6, so if this is difficult, please advise the driver. There are driveways either side of the P60 parking spaces which could be used as drop off zones, with access to the footpath via the vehicle crossing points.
      • There is no shelter over the drop off/pick up zone.
      • There is no kerb curb cut to the pavement or the environment is uneven.
    • Drop off/pick up zone signage:

    • Kerb Side:

      • All available car parking is on street. As these are not marked specifically for accessible parking, there are no kerb cut downs to access the footpath.
    • The identified accessible route to the site:

      • Nairn Street is very steep (approximately 1 in 6 grade). The footpaths on both sides of Nairn Street are the full width of the berm, and are in very good condition. They are also clear of any objects, aside from poles displaying parking restriction signs. If using public transport, take care crossing Nairn Street as there are no formal pedestrian crossings. There is a refuge island at the intersection of Nairn Street with Brooklyn Road.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • There are three entrances to the Nairn Street Cottage. The lower entrance (northern end) leads to the garden at the rear of the section\; the middle entrance leads to the front steps up to the cottage\; and the top entrance (southern end) is considered the main entrance and connects to the Learning Centre.
    • Main entrance signage:

      • Signage for the Nairn Street Cottage is located at the southern entrance to the section. In addition to the name, the sign includes the opening hours for the cottage.
    • Main entrance doorways (this includes gates and turnstiles)

      • Small gates are installed at each entrance. Those at the top and lower entrances are open during opening hours for easier access. The Learning Centre door is constructed in solid timber and, as with the gates, will be open during opening hours. A large lever door handle is installed for opening the door if it is closed.
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • There are no ramps for thresholds greater than 20mm.
      • There is a 300mm side panel on hinged doors.
  • Getting around within the site:

    • Customer Service:

      • Nairn Street Cottage is part of Wellington Museum and shares its resources with the main museum. As most events at the cottage are guided tours, there is always a staff member on hand to help if required. All staff have ongoing disability awareness training. There is no mobility equipment at the cottage, but there is at the museum. If mobility equipment is required, let the museum staff know before you arrive so they can transfer the equipment from the main museum.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Wellington Museum has a staff member that can speak Mandarin.
    • The identified accessible route within the site:

      • At present, good access is available to the rear garden via a path at the northern end of the section. This path is constructed of compacted gravel with a light stone chip to keep the experience real. Access to the Learning Centre is available directly from the main entrance at the southern end of the property. There is a small lip at the doorway, created by the door sill, so assistance may be required. Similarly, access to the accessible toilet has small door sill lips. Access can be achieved from the rear of the Learning Centre, or from the path at the side of the building. There is a high step at the front door to the cottage. Once inside the cottage, access is available to the two bedrooms and the kitchen area on the ground floor. There is a steep set of stairs up to two more bedrooms. The washhouse is separate from the house at the rear of the cottage. Access to the wash house is best achieved using the path on the side of the Visitor Centre\; however, there are steps down to and into the wash house.
      • The width of the accessible route within the site is less than 1200mm.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • There are steps along the accessible route within the site.
      • The accessible route has multiple levels of terrain.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • There is a graded path leading from the path on the north side of the cottage, down to the garden at the rear of the section.
      • There are no handrails.
    • Sensory options:

      • The Learning Centre is well lit with natural and artificial lighting. Lights installed in the centre are controlled by three separate switches, including extra lighting for the main display. The cottage itself has limited natural lighting. Modern lighting has been installed, but is kept at the level that would have existed at the time the Wallis family was living there.
    • Surfaces:

      • Learning Centre - flooring is short cut pile carpet, directly stuck to the floor with a minimal pattern. Cottage - Flooring is solid timber in keeping with the era of the cottage. The floor is stable and firm but can be slightly uneven in places. Garden - the path is mostly constructed by compacted material with a loose small stone chip. This is stable and firm, but as with any surface like this, care may still be required. A small section down to the lower part of the garden is grassed. Entrance - is constructed from red bricks and is uneven. These can become slippery in wet weather.
      • Easy movement around the site due to short cut carpet pile.
    • Stairs or Steps:

      • The stairs inside the cottage are not accessible. Due to the era and limited space in which the cottage was constructed, the stairs to the top bedrooms is very steep and are not recommended for the accessible visitor.
    • Accessible Toilets:

      • Access is either through the Learning Centre or along the brick path to the side of the building.
      • The accessible toilet is located at the rear of the Learning Centre.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is +/- 1600mm wide x 1900mm long.
      • The washbasin is reachable from the toilet seat.
    • Places of assembly, entertainment and recreation:

      • The Learning Centre is a small room, allowing for good visual and hearing of the information film, display and talks.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A garden and grassed area is located at the rear of the section. This is accessed by the path at the northern end of the property. A herb garden is located along this path, displaying and promoting self-sustainability.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff are well trained in Health and Safety procedures, including safe evacuation of Access customers. They hold regular meetings and training sessions to keep up to date with best practice.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.

Parents

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with young children.

  • Getting ready to go:

    • The website:

      • www.museumswellington.org.nz/nairn-street-cottage
      • The webpage for the Nairn Street Cottage is part of the Wellington Museum's website. There is good contrast with black on white text. Opening hours and prices are all displayed on this page along with the location of the cottage. Images are clearly labelled with Alt-text, making them accessible with screen reading software. Links are provided on the webpage to other Wellington Museum services.
    • Brochures:

      • The brochure for the Nairn Street Cottage is provided as part of Wellington Museum's service. The font is large, clear and legible. It has good colour contrast, using one colour for each location. There is also good contrast between the text and background.
      • Information on the Nairn Street Cottage is available on a number of websites including Trip Advisor, NZ Museums website, and Wellington NZ. A Facebook page is also available.
  • Arriving and Getting In:

    • Bus Stop:

      • The nearest public bus stop is on Brooklyn Road, between Nairn Street and Webb Street and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park). Please see www.metlink.org.nz for route 7 and 8 information. If using a private bus service, note that most bus operators will want to drop passengers off at the base of the hill, or at the intersection with Thompson Street. The grade of Nairn Street is approx. 1 in 6, so please notify the driver if this is not possible to negotiate.
      • The bus stop number is 6712
      • The bus stop is located on Brooklyn Rd, and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park)
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Nairn Street is mostly resident-only parking\; however, there are two standard (non-accessible) P60 spaces directly outside the cottage for visitors.
    • Drop off/pick up zone:

      • Currently, bus operators prefer to drop visitors to the cottage at the bottom or the top of Nairn St. Nairn St grade is approximately 1 in 6, so if this is difficult, please advise the driver. There are driveways either side of the P60 parking spaces which could be used as drop off zones, with access to the footpath via the vehicle crossing points.
      • There is no shelter over the drop off/pick up zone.
      • There is no kerb curb cut to the pavement or the environment is uneven.
    • Drop off/pick up zone signage:

    • Kerb Side:

      • All available car parking is on street. As these are not marked specifically for accessible parking, there are no kerb cut downs to access the footpath.
    • The identified accessible route to the site:

      • Nairn Street is very steep (approximately 1 in 6 grade). The footpaths on both sides of Nairn Street are the full width of the berm, and are in very good condition. They are also clear of any objects, aside from poles displaying parking restriction signs. If using public transport, take care crossing Nairn Street as there are no formal pedestrian crossings. There is a refuge island at the intersection of Nairn Street with Brooklyn Road.
    • The main entrance into the site:

      • There are three entrances to the Nairn Street Cottage. The lower entrance (northern end) leads to the garden at the rear of the section\; the middle entrance leads to the front steps up to the cottage\; and the top entrance (southern end) is considered the main entrance and connects to the Learning Centre.
    • Main entrance signage:

      • Signage for the Nairn Street Cottage is located at the southern entrance to the section. In addition to the name, the sign includes the opening hours for the cottage.
    • Main entrance doorways (this includes gates and turnstiles)

      • Small gates are installed at each entrance. Those at the top and lower entrances are open during opening hours for easier access. The Learning Centre door is constructed in solid timber and, as with the gates, will be open during opening hours. A large lever door handle is installed for opening the door if it is closed.
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • There are no ramps for thresholds greater than 20mm.
      • There is a 300mm side panel on hinged doors.
  • Getting around within the site:

    • Customer Service:

      • Nairn Street Cottage is part of Wellington Museum and shares its resources with the main museum. As most events at the cottage are guided tours, there is always a staff member on hand to help if required. All staff have ongoing disability awareness training. There is no mobility equipment at the cottage, but there is at the museum. If mobility equipment is required, let the museum staff know before you arrive so they can transfer the equipment from the main museum.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Wellington Museum has a staff member that can speak Mandarin.
    • The identified accessible route within the site:

      • At present, good access is available to the rear garden via a path at the northern end of the section. This path is constructed of compacted gravel with a light stone chip to keep the experience real. Access to the Learning Centre is available directly from the main entrance at the southern end of the property. There is a small lip at the doorway, created by the door sill, so assistance may be required. Similarly, access to the accessible toilet has small door sill lips. Access can be achieved from the rear of the Learning Centre, or from the path at the side of the building. There is a high step at the front door to the cottage. Once inside the cottage, access is available to the two bedrooms and the kitchen area on the ground floor. There is a steep set of stairs up to two more bedrooms. The washhouse is separate from the house at the rear of the cottage. Access to the wash house is best achieved using the path on the side of the Visitor Centre\; however, there are steps down to and into the wash house.
      • The width of the accessible route within the site is less than 1200mm.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • There are steps along the accessible route within the site.
      • The accessible route has multiple levels of terrain.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • There is a graded path leading from the path on the north side of the cottage, down to the garden at the rear of the section.
      • There are no handrails.
    • Sensory options:

      • The Learning Centre is well lit with natural and artificial lighting. Lights installed in the centre are controlled by three separate switches, including extra lighting for the main display. The cottage itself has limited natural lighting. Modern lighting has been installed, but is kept at the level that would have existed at the time the Wallis family was living there.
    • Surfaces:

      • Learning Centre - flooring is short cut pile carpet, directly stuck to the floor with a minimal pattern. Cottage - Flooring is solid timber in keeping with the era of the cottage. The floor is stable and firm but can be slightly uneven in places. Garden - the path is mostly constructed by compacted material with a loose small stone chip. This is stable and firm, but as with any surface like this, care may still be required. A small section down to the lower part of the garden is grassed. Entrance - is constructed from red bricks and is uneven. These can become slippery in wet weather.
      • Easy movement around the site due to short cut carpet pile.
    • Stairs or Steps:

      • The stairs inside the cottage are not accessible. Due to the era and limited space in which the cottage was constructed, the stairs to the top bedrooms is very steep and are not recommended for the accessible visitor.
    • Accessible Toilets:

      • Access is either through the Learning Centre or along the brick path to the side of the building.
      • The accessible toilet is located at the rear of the Learning Centre.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is +/- 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The Learning Centre is a small room, allowing for good visual and hearing of the information film, display and talks.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A garden and grassed area is located at the rear of the section. This is accessed by the path at the northern end of the property. A herb garden is located along this path, displaying and promoting self-sustainability.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff are well trained in Health and Safety procedures, including safe evacuation of Access customers. They hold regular meetings and training sessions to keep up to date with best practice.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.

Learning & Intellectual

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a learning or intellectual impairment.

  • Getting ready to go:

    • The website:

      • www.museumswellington.org.nz/nairn-street-cottage
      • The webpage for the Nairn Street Cottage is part of the Wellington Museum's website. There is good contrast with black on white text. Opening hours and prices are all displayed on this page along with the location of the cottage. Images are clearly labelled with Alt-text, making them accessible with screen reading software. Links are provided on the webpage to other Wellington Museum services.
    • Brochures:

      • The brochure for the Nairn Street Cottage is provided as part of Wellington Museum's service. The font is large, clear and legible. It has good colour contrast, using one colour for each location. There is also good contrast between the text and background.
      • Information on the Nairn Street Cottage is available on a number of websites including Trip Advisor, NZ Museums website, and Wellington NZ. A Facebook page is also available.
  • Arriving and Getting In:

    • Bus Stop:

      • The nearest public bus stop is on Brooklyn Road, between Nairn Street and Webb Street and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park). Please see www.metlink.org.nz for route 7 and 8 information. If using a private bus service, note that most bus operators will want to drop passengers off at the base of the hill, or at the intersection with Thompson Street. The grade of Nairn Street is approx. 1 in 6, so please notify the driver if this is not possible to negotiate.
      • The bus stop number is 6712
      • The bus stop is located on Brooklyn Rd, and is serviced by bus routes 7 (Kingston) and 8 (Kowhai Park)
      • There is seating and shelter at the bus stop.
    • Car parking:

      • Nairn Street is mostly resident-only parking\; however, there are two standard (non-accessible) P60 spaces directly outside the cottage for visitors.
    • Drop off/pick up zone:

      • Currently, bus operators prefer to drop visitors to the cottage at the bottom or the top of Nairn St. Nairn St grade is approximately 1 in 6, so if this is difficult, please advise the driver. There are driveways either side of the P60 parking spaces which could be used as drop off zones, with access to the footpath via the vehicle crossing points.
      • There is no shelter over the drop off/pick up zone.
      • There is no kerb curb cut to the pavement or the environment is uneven.
    • Drop off/pick up zone signage:

    • Kerb Side:

      • All available car parking is on street. As these are not marked specifically for accessible parking, there are no kerb cut downs to access the footpath.
    • The identified accessible route to the site:

      • Nairn Street is very steep (approximately 1 in 6 grade). The footpaths on both sides of Nairn Street are the full width of the berm, and are in very good condition. They are also clear of any objects, aside from poles displaying parking restriction signs. If using public transport, take care crossing Nairn Street as there are no formal pedestrian crossings. There is a refuge island at the intersection of Nairn Street with Brooklyn Road.
      • The accessible route to the site has a minimum width of 1200mm.
    • The main entrance into the site:

      • There are three entrances to the Nairn Street Cottage. The lower entrance (northern end) leads to the garden at the rear of the section\; the middle entrance leads to the front steps up to the cottage\; and the top entrance (southern end) is considered the main entrance and connects to the Learning Centre.
    • Main entrance signage:

      • Signage for the Nairn Street Cottage is located at the southern entrance to the section. In addition to the name, the sign includes the opening hours for the cottage.
    • Main entrance doorways (this includes gates and turnstiles)

      • Small gates are installed at each entrance. Those at the top and lower entrances are open during opening hours for easier access. The Learning Centre door is constructed in solid timber and, as with the gates, will be open during opening hours. A large lever door handle is installed for opening the door if it is closed.
      • The main entrance blends in with its surroundings.
      • The entrance door swing allows for a 1200mm minimum clear space.
      • There are no ramps for thresholds greater than 20mm.
  • Getting around within the site:

    • Customer Service:

      • Nairn Street Cottage is part of Wellington Museum and shares its resources with the main museum. As most events at the cottage are guided tours, there is always a staff member on hand to help if required. All staff have ongoing disability awareness training. There is no mobility equipment at the cottage, but there is at the museum. If mobility equipment is required, let the museum staff know before you arrive so they can transfer the equipment from the main museum.
      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Wellington Museum has a staff member that can speak Mandarin.
      • There is information available on DVDs using captions and NZ Sign Language.
      • There is large print information available.
    • The identified accessible route within the site:

      • At present, good access is available to the rear garden via a path at the northern end of the section. This path is constructed of compacted gravel with a light stone chip to keep the experience real. Access to the Learning Centre is available directly from the main entrance at the southern end of the property. There is a small lip at the doorway, created by the door sill, so assistance may be required. Similarly, access to the accessible toilet has small door sill lips. Access can be achieved from the rear of the Learning Centre, or from the path at the side of the building. There is a high step at the front door to the cottage. Once inside the cottage, access is available to the two bedrooms and the kitchen area on the ground floor. There is a steep set of stairs up to two more bedrooms. The washhouse is separate from the house at the rear of the cottage. Access to the wash house is best achieved using the path on the side of the Visitor Centre\; however, there are steps down to and into the wash house.
      • The width of the accessible route within the site is less than 1200mm.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • There are steps along the accessible route within the site.
      • The accessible route has multiple levels of terrain.
      • The layout suggests a welcoming physical environment (e.g. mobile floor stands provide unimpeded travel, or outdoor environment surfaces are well maintained).
    • Fixed ramps within:

      • There is a graded path leading from the path on the north side of the cottage, down to the garden at the rear of the section.
      • There are no handrails.
    • Sensory options:

      • The Learning Centre is well lit with natural and artificial lighting. Lights installed in the centre are controlled by three separate switches, including extra lighting for the main display. The cottage itself has limited natural lighting. Modern lighting has been installed, but is kept at the level that would have existed at the time the Wallis family was living there.
    • Surfaces:

      • Learning Centre - flooring is short cut pile carpet, directly stuck to the floor with a minimal pattern. Cottage - Flooring is solid timber in keeping with the era of the cottage. The floor is stable and firm but can be slightly uneven in places. Garden - the path is mostly constructed by compacted material with a loose small stone chip. This is stable and firm, but as with any surface like this, care may still be required. A small section down to the lower part of the garden is grassed. Entrance - is constructed from red bricks and is uneven. These can become slippery in wet weather.
      • The floor surface covering is plain and clear.
    • Stairs or Steps:

      • The stairs inside the cottage are not accessible. Due to the era and limited space in which the cottage was constructed, the stairs to the top bedrooms is very steep and are not recommended for the accessible visitor.
    • Accessible Toilets:

      • Access is either through the Learning Centre or along the brick path to the side of the building.
      • The accessible toilet is located at the rear of the Learning Centre.
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is +/- 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The Learning Centre is a small room, allowing for good visual and hearing of the information film, display and talks.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are located on the accessible route.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • A garden and grassed area is located at the rear of the section. This is accessed by the path at the northern end of the property. A herb garden is located along this path, displaying and promoting self-sustainability.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • Staff are well trained in Health and Safety procedures, including safe evacuation of Access customers. They hold regular meetings and training sessions to keep up to date with best practice.
      • The emergency exits are accessible and hazard free.
      • All fire/smoke doors can stay open automatically during an emergency.