Breadcrumbs

Glendowie Community Centre

Contact Information

Glendowie Community Centre
83 Crossfields Road Glendowie 1071, Auckland
-36.864634,174.867546
Phone:
Fax: Not available
Email:
www.glendowiecommunitycentre.org.nz

Accessibility Report

Summary

Bronze

Glendowie Community Centre is an Auckland Council facility which St Heliers Community Centre manages on their behalf. The centre can be hired out for events. Toy library and afterschool and school holiday programmes utilizes the space. It has 2 accessible car parks and an accessible bathroom.

View the full accessibility report for Glendowie Community Centre.

Ratings by Access Group

The Be. Welcome Assessment rates the accessibility of the organisation in each of the following 5 access groups, as well as providing an overall rating:

Overall Rating
Bronze 62%
Vision
Bronze 62%
Hearing
Bronze 60%
Mobility
Bronze 66%
Parents
Bronze 66%
Learning & Intellectual
Bronze 63%

Vision

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a vision impairment.

  • Getting ready to go:

    • The website:

      • http://www.glendowiecommunitycentre.org.nz/
      • The Glendowie Community Centre has website is easy to navigate and find information. It is well laid out and identifies the features and services available. The website lists all the services and contact details available. It includes a location map and translation of affirmations from Te Reo to English.
    • Brochures:

      • The brochures provide clear information about all the services and events on at the centre. The Glendowie Community Centre uses alternative forms of advertising to share school holiday programmes.
      • There is a map of the facility in the brochure.
  • Arriving and Getting In:

    • Bus Stop:

      • The Glendowie Community Centre has a mini bus that they transport the younger local school children.
      • The bus stop is located at 127 and 24 Crossfields Road
      • There is seating and shelter at the bus stop.
    • Car parking:

      • The Glendowie Community Centre has 2 accessible car parks
      • There is accessible car parking.
      • There is no shelter over the accessible car parking.
      • There is no official drop off/pick up zone.
    • Kerb Side:

      • Glendowie Community Centre has stable kerb sides.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The main entrance to Glendowie Community Centre is the most accessible. A high child safe fence requires negotiating before accessing a audible door bell.
      • The width of the accessible route to the site is less than 1200mm.
      • There are no tactile indicators installed to help navigate to the main entrance.
    • The main entrance into the site:

      • The main entrance is located on the accessible route.
    • Main entrance signage:

      • The main entrance sign is clear and legible.
    • Main entrance doorways (this includes gates and turnstiles)

      • The doors are heavy and old so would be a challenge for some access visitors
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Spanish, Mandarin
    • The identified accessible route within the site:

      • The Glendowie Community Centre is located on one level.
      • The width of the accessible route within the site is less than 1200mm.
      • Any permanently fixed objects are detectable by a person using a cane.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • There are steps along the accessible route within the site.
      • The accessible route has fixed obstructions that could impede travel.
      • The accessible route has multiple levels of terrain.
      • The layout contains obstacles and/or surfaces that impede travel for the access customer.
    • Signage within the site:

      • The Glendowie Community Centre has simple, clear signs with images throughout the centre.
    • Sensory options:

    • Surfaces:

      • The bark in the playground will be a challenge for some access visitors.
      • The floor surface covering is plain and clear.
      • Tactile indicators are not installed on the accessible route
    • Accessible Toilets:

      • The accessible toilet is available to all genders and includes a baby change table.
      • In between boys and girls toilets
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The Glendowie Community Centre facilities are mostly accessible.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are not located on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • There are plenty of seating available inside and outside the community centre.
      • The designated smoking area is accessible.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • The emergency exits are accessible and hazard free.
      • Not all doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Hearing

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors who are Deaf or have a hearing impairment.

  • Getting ready to go:

    • The website:

      • http://www.glendowiecommunitycentre.org.nz/
      • The Glendowie Community Centre has website is easy to navigate and find information. It is well laid out and identifies the features and services available. The website lists all the services and contact details available. It includes a location map and translation of affirmations from Te Reo to English.
    • Brochures:

      • The brochures provide clear information about all the services and events on at the centre. The Glendowie Community Centre uses alternative forms of advertising to share school holiday programmes.
      • There is a map of the facility in the brochure.
  • Arriving and Getting In:

    • Bus Stop:

      • The Glendowie Community Centre has a mini bus that they transport the younger local school children.
      • The bus stop is located at 127 and 24 Crossfields Road
      • There is seating and shelter at the bus stop.
    • Car parking:

      • The Glendowie Community Centre has 2 accessible car parks
      • There is no official drop off/pick up zone.
    • Kerb Side:

      • Glendowie Community Centre has stable kerb sides.
    • The identified accessible route to the site:

      • The main entrance to Glendowie Community Centre is the most accessible. A high child safe fence requires negotiating before accessing a audible door bell.
    • The main entrance into the site:

      • The main entrance is located on the accessible route.
    • Main entrance signage:

      • The main entrance sign is clear and legible.
    • Main entrance doorways (this includes gates and turnstiles)

      • The doors are heavy and old so would be a challenge for some access visitors
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Spanish, Mandarin
      • Information can be sent out via email.
    • The identified accessible route within the site:

      • The Glendowie Community Centre is located on one level.
      • The width of the accessible route within the site is less than 1200mm.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • The accessible route has multiple levels of terrain.
      • The layout contains obstacles and/or surfaces that impede travel for the access customer.
    • Signage within the site:

      • The Glendowie Community Centre has simple, clear signs with images throughout the centre.
    • Sensory options:

      • The environment is prone to an echo.
    • Surfaces:

      • The bark in the playground will be a challenge for some access visitors.
    • Accessible Toilets:

      • The accessible toilet is available to all genders and includes a baby change table.
      • In between boys and girls toilets
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The Glendowie Community Centre facilities are mostly accessible.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are not located on the accessible route.
      • There are drinking fountains available.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • There are plenty of seating available inside and outside the community centre.
      • The designated smoking area is accessible.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • The emergency exits are accessible and hazard free.
      • Not all doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Mobility

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a mobility impairment.

  • Getting ready to go:

    • The website:

      • http://www.glendowiecommunitycentre.org.nz/
      • The Glendowie Community Centre has website is easy to navigate and find information. It is well laid out and identifies the features and services available. The website lists all the services and contact details available. It includes a location map and translation of affirmations from Te Reo to English.
    • Brochures:

      • The brochures provide clear information about all the services and events on at the centre. The Glendowie Community Centre uses alternative forms of advertising to share school holiday programmes.
      • There is a map of the facility in the brochure.
  • Arriving and Getting In:

    • Bus Stop:

      • The Glendowie Community Centre has a mini bus that they transport the younger local school children.
      • The bus stop is located at 127 and 24 Crossfields Road
      • There is seating and shelter at the bus stop.
    • Car parking:

      • The Glendowie Community Centre has 2 accessible car parks
      • There is accessible car parking.
      • There is no shelter over the accessible car parking.
      • There is no official drop off/pick up zone.
    • Kerb Side:

      • Glendowie Community Centre has stable kerb sides.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The main entrance to Glendowie Community Centre is the most accessible. A high child safe fence requires negotiating before accessing a audible door bell.
      • The width of the accessible route to the site is less than 1200mm.
    • The main entrance into the site:

      • The main entrance is located on the accessible route.
    • Main entrance signage:

      • The main entrance sign is clear and legible.
    • Main entrance doorways (this includes gates and turnstiles)

      • The doors are heavy and old so would be a challenge for some access visitors
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Spanish, Mandarin
    • The identified accessible route within the site:

      • The Glendowie Community Centre is located on one level.
      • The width of the accessible route within the site is less than 1200mm.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • There are steps along the accessible route within the site.
      • The accessible route has fixed obstructions that could impede travel.
      • The accessible route has multiple levels of terrain.
      • The layout contains obstacles and/or surfaces that impede travel for the access customer.
    • Signage within the site:

      • The Glendowie Community Centre has simple, clear signs with images throughout the centre.
    • Surfaces:

      • The bark in the playground will be a challenge for some access visitors.
      • Easy movement around the site due to short cut carpet pile.
    • Accessible Toilets:

      • The accessible toilet is available to all genders and includes a baby change table.
      • In between boys and girls toilets
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
      • The washbasin is reachable from the toilet seat.
    • Places of assembly, entertainment and recreation:

      • The Glendowie Community Centre facilities are mostly accessible.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are not located on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • There are plenty of seating available inside and outside the community centre.
      • The designated smoking area is accessible.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • The emergency exits are accessible and hazard free.
      • Not all doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Parents

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with young children.

  • Getting ready to go:

    • The website:

      • http://www.glendowiecommunitycentre.org.nz/
      • The Glendowie Community Centre has website is easy to navigate and find information. It is well laid out and identifies the features and services available. The website lists all the services and contact details available. It includes a location map and translation of affirmations from Te Reo to English.
    • Brochures:

      • The brochures provide clear information about all the services and events on at the centre. The Glendowie Community Centre uses alternative forms of advertising to share school holiday programmes.
      • There is a map of the facility in the brochure.
  • Arriving and Getting In:

    • Bus Stop:

      • The Glendowie Community Centre has a mini bus that they transport the younger local school children.
      • The bus stop is located at 127 and 24 Crossfields Road
      • There is seating and shelter at the bus stop.
    • Car parking:

      • The Glendowie Community Centre has 2 accessible car parks
      • There are no dedicated parent car parks.
      • There is no official drop off/pick up zone.
    • Kerb Side:

      • Glendowie Community Centre has stable kerb sides.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The main entrance to Glendowie Community Centre is the most accessible. A high child safe fence requires negotiating before accessing a audible door bell.
    • The main entrance into the site:

      • The main entrance is located on the accessible route.
    • Main entrance signage:

      • The main entrance sign is clear and legible.
    • Main entrance doorways (this includes gates and turnstiles)

      • The doors are heavy and old so would be a challenge for some access visitors
      • Single swing doors have a minimum width of 760mm.
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Spanish, Mandarin
    • The identified accessible route within the site:

      • The Glendowie Community Centre is located on one level.
      • The width of the accessible route within the site is less than 1200mm.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • There are steps along the accessible route within the site.
      • The accessible route has fixed obstructions that could impede travel.
      • The accessible route has multiple levels of terrain.
      • The layout contains obstacles and/or surfaces that impede travel for the access customer.
    • Signage within the site:

      • The Glendowie Community Centre has simple, clear signs with images throughout the centre.
    • Surfaces:

      • The bark in the playground will be a challenge for some access visitors.
      • Easy movement around the site due to short cut carpet pile.
    • Accessible Toilets:

      • The accessible toilet is available to all genders and includes a baby change table.
      • In between boys and girls toilets
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • There is a baby change station or separate parent room available.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The Glendowie Community Centre facilities are mostly accessible.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are not located on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • There are plenty of seating available inside and outside the community centre.
      • The designated smoking area is accessible.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • The emergency exits are accessible and hazard free.
      • Not all doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.

Learning & Intellectual

Bronze

These are the features that the business provides to create a positive accessible experience for customers or visitors with a learning or intellectual impairment.

  • Getting ready to go:

    • The website:

      • http://www.glendowiecommunitycentre.org.nz/
      • The Glendowie Community Centre has website is easy to navigate and find information. It is well laid out and identifies the features and services available. The website lists all the services and contact details available. It includes a location map and translation of affirmations from Te Reo to English.
    • Brochures:

      • The brochures provide clear information about all the services and events on at the centre. The Glendowie Community Centre uses alternative forms of advertising to share school holiday programmes.
      • There is a map of the facility in the brochure.
  • Arriving and Getting In:

    • Bus Stop:

      • The Glendowie Community Centre has a mini bus that they transport the younger local school children.
      • The bus stop is located at 127 and 24 Crossfields Road
      • There is seating and shelter at the bus stop.
    • Car parking:

      • The Glendowie Community Centre has 2 accessible car parks
      • There is no official drop off/pick up zone.
    • Kerb Side:

      • Glendowie Community Centre has stable kerb sides.
      • There is a kerb ramp for changes in level between the car park and footpath.
    • The identified accessible route to the site:

      • The main entrance to Glendowie Community Centre is the most accessible. A high child safe fence requires negotiating before accessing a audible door bell.
      • The width of the accessible route to the site is less than 1200mm.
    • The main entrance into the site:

      • The main entrance is located on the accessible route.
    • Main entrance signage:

      • The main entrance sign is clear and legible.
    • Main entrance doorways (this includes gates and turnstiles)

      • The doors are heavy and old so would be a challenge for some access visitors
      • The entrance door swing allows for a 1200mm minimum clear space.
  • Getting around within the site:

    • Customer Service:

      • There are staff available to help with any access enquiries.
      • All support animals are welcomed on premises (e.g. guide, hearing or mobility dogs etc).
    • Communicating Accessibly:

      • There are guided tours available upon request.
      • Tours are only available in English.
      • There are interpreters available on site.
      • Spanish, Mandarin
    • The identified accessible route within the site:

      • The Glendowie Community Centre is located on one level.
      • The width of the accessible route within the site is less than 1200mm.
      • There are facilities and services within the site that are not immediately accessible from this accessible route.
      • Lighting levels on this accessible route offer good visibility and viewing.
      • There are steps along the accessible route within the site.
      • The accessible route has fixed obstructions that could impede travel.
      • The accessible route has multiple levels of terrain.
      • The layout contains obstacles and/or surfaces that impede travel for the access customer.
    • Signage within the site:

      • The Glendowie Community Centre has simple, clear signs with images throughout the centre.
    • Surfaces:

      • The bark in the playground will be a challenge for some access visitors.
      • The floor surface covering is plain and clear.
    • Accessible Toilets:

      • The accessible toilet is available to all genders and includes a baby change table.
      • In between boys and girls toilets
      • All gender accessible toilets are in a self-contained compartment with full privacy.
      • The toilet seat lid can act as a back rest.
      • The toilet pan provides a stable base to transfer from.
      • The accessible toilet is a minimum of 1600mm wide x 1900mm long.
    • Places of assembly, entertainment and recreation:

      • The Glendowie Community Centre facilities are mostly accessible.
      • Meeting rooms are on the accessible route.
      • Entertainment areas are on the accessible route.
      • Recreation areas are not located on the accessible route.
      • There are drinking fountains available.
      • There is level access and floor space for wheelchair users to be seated with the general audience.
      • There is direct access to an accessible toilet.
    • Designated Accessible Areas:

      • There are plenty of seating available inside and outside the community centre.
      • The designated smoking area is accessible.
      • There is a grassed area for support animals (e.g. guide, hearing or mobility dogs).
  • Getting out safely:

      • The emergency exits are accessible and hazard free.
      • Not all doors can stay open automatically during an emergency.
      • There are audible fire alerting devices.
      • Assembly areas (e.g. evacuation point) are on the accessible route.