Breadcrumbs

Building Better Business through Accessibility at Sudima Hotel Lake Rotorua

Building Better Busiess through Accessibility at Sudima Hotel Lake RotoruaIn April Be. Accessible  coordinated an evening of conversation focused on how to build better business through accessibility, connecting business leaders who are leading the way in accessibility with other Rotorua businesses. Megan Barclay, Be. Welcome Programme Director, describes the evening:

Wow- what an outstanding event last night! It was well run and supported by a fantastic crew at Sudima.   We had a totally engaged audience and absolutely gold panelists.

Steve Ellingford, Les Morgan and Blair Millar GM of Whakarewarewa could not have expressed their collective benefits and authentic engagement with the Be. Accessible journeys any better. Talking about the culture shift they have observed across their teams, the hard work to get some people on the road with them, including staff, architects, suppliers, media, and Councils. But their perseverance to stay the course really shone through.

They expressed their delight (with example) at the value to their organisations and themselves through this journey.

They described the Be. team as professional, supportive, positive and always encouraging. They described their initial reactions to the first phases of Be. Welcome as a bit daunting at first but with coaching from us (Kylie, Megan, Minnie, etc) they were able to convince others, change how they perceive their own homes even, communities and families, and now, some 1,2,3 years on for each, it is just part of what they do as teams, people and connected leaders.

They described how their customers, guests, public are noticing the improved service, better environments and can't understand why more businesses aren't on board.

They each love Minnie's passion and charisma and were so obviously proud of theirs, and their team’s achievements in the access space and of their relationship with Be.

They offered support, resource and ongoing involvement to build even more momentum.

The impact on the collected group was obvious with the Deputy Mayor of Rotorua committing to developing accessibility as a key principle of the region's tourism strategy, with Les offering to convene a working group to make access happen in Rotorua.

Altogether amazing!