Wellington’s Cable Car reaches the highest level of accessibility

Staff from the Wellington Cable Car with Be Coaches

Wellington's iconic Cable Car has achieved the highest level of accessibility when they were awarded a Platinum Be. Welcome rating! This is an exciting day for Wellingtonians and tourists alike, who are now able to travel by Cable Car unimpeded and soak up the stunning views of our beautiful capital.

Be. Coach Genevieve McLachlan assessed the popular attraction and says this is a wonderful achievement for the city. "Wellingtonians can be extremely proud of the work that has been done to make the Cable Car experience accessible for everyone." Cable Car's Passenger Service Manager Matt Hardy says that while they have always had a lot of access customers, the goal was to make the journey pleasant for everyone – the vision that was in mind during their recent renovations. "It was actually about doing something that makes it easier for everyone to access the cable car … A lot of what we have done has had accessibility in mind"

Matt also said he is glad the efforts of his team at Cable Car has been recognised in their upgrade to Platinum rated accessibility. They have been working towards optimal accessibility since starting their journey with Be back in 2011 when they were visited by Minnie. "It helped to focus our mind on what we’re doing and why. We were switched on to the whole experience … when you concentrate on the whole thing it makes it better for everyone." Matt also says that when designing and renovating for accessibility, the recommendations just made sense!

In their renovations, Cable Car redesigned the Kelburn terminal to make it more accessible, as well as removing the glare from the flooring at Lambton Quay, replacing it with a matt finish. There are also tactile indicators in both Lambton Quay and Kelburn Terminals, including on all stairs and on all Station platforms to assist customers with vision access needs to navigate safely. Cable Car also made significant improvements to the website by including clear timetable and fare information

Congratulations to Cable Car for your incredible upgrade! As Genevieve said, "Wellingtonians and tourists are now able to experience Wellington with ease, knowing they’re getting the best possible experience."